Called Artillian today to order a replacement manifold for my diverter. After being on hold for 5 minutes, a woman answered and said she had no idea what I was talking about. After explaining what the manifold was and what it did and its location, she still had not a clue what I was talking about.
Put on hold for another 5 minutes then a recording told me to leave a message.
Chris used to answer the phone himself and spend as much time as I needed to answer my questions and sometimes just shoot the breeze. If I needed something it was shipped that day.
Looks like Curtis is doing a great job of destroying all the good will that Artillian built.
I miss Chris.