Just a quick shout out for Chris at Artillian. We had an opportunity to speak over the phone a couple weeks ago and during the course of our discussion my blinders came up and I commented on how I had a small hole in one of them. This of course was my own doing and in no part due to the design or manufacturing of his product. Fast forward about a week and find a package from Artillian at our door. I first suspected Secret Santa but I discovered Chris was replacing my shields under warranty. This gesture was not expected but so appreciated.
As many others have noted and commented, Chris's level of customer satisfaction goes so far beyond expectations. It is again, members (and supporting vendors) like Chris that make me proud to be part of GTT.