I just received a new 3039R tractor w cab that I ordered about 2 months ago from GreenMark Equipment is Sparta, MI. After the euphoria of it finally showing up, I looked at it a lot closer and the loader (factory installed) and box scraper had numerous chips and scratches(call it about 60 total). I can tell that some of these were inflicted by the dealer themselves. The GM of the place came out and said you have no argument from me, this is unacceptable.
I said I want a brand new loader and scraper and they returned the tractor 2 days later (way too soon for the amount of work) with the same parts all patched up. I can tell there was zero surface prep...... he said they have 2 brand new parts but they are chipped up too. He said the loader was factory installed and should be kept with the tractor which I think is pretty lame considering how pieces and parts get sold or traded as needs change.
Am I unreasonable in wanting a $40k tractor to come through with parts that that aren't all chipped up? These chips are in places that should never be chipped ( no ground contact) for a long time. This weekend I either tell them to take it back and I change brands as the nearest other JD dealer is too far away.