A while back I wrote a series of posts on the dealer experience. This series will go more in depth on both sides of what to expect from your dealer and what we would like to expect from you, in order to make your purchase and service the best we can provide.
So.. I will start by providing a lil info on myself and my dealer group.
I am 59 yrs young. Been turning wrenches for pay of some sort since I was 14. I am a 3rd generation wrench turner. Even during my 20 yrs wrenching on Army helicopters, I always did side work. Trucks, cars, AMF pinsetting machines for bowling alleys, ultralight aircraft up to Boeing 737s. I went to Emery Riddle University with a hope of going into crash investigation. Well.. That didnt happen. So after Army retirement I went to work at a contruction equipment rental company with my old Army crew buddy and here I am. No regrets.
My dealer group has over 40 locations in the Carolinas, Va and SC. The location where I work at was a very successful Mom and Pop store. Our current store mgr is the prior owner and has been for several years. Avg employee time is hard to figure.. But we have over 75% with 15 yrs or more. At least 6 with over 25yrs at this location. I am at 12 yrs with 2 Deere dealer groups.
So.. Thats that. Next post I think I will touch on the subject of dealer buy outs of the small guys by the big guys. What it means to you and how it effects the employees.
If you all are game to listening, I'm game to posting.. If not.. I'll let it ride.
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