Heavy Hitch Disappointment-Resolved
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    TheSilverFox's Avatar
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    Heavy Hitch Disappointment-Resolved

    After excitedly waiting all week my HeavyHitch duel suitcase weight bracket arrived this morning. Couldn’t wait to open the box and see the work of art everyone has been raving about! And it truly is a work of art... perfect welds, no spatter, immaculate finish, BIG, HEAVY, RUGGED and manly, I couldn’t contain myself...

    Only one problem, I didn’t own any suitcase weights. The new 2038R parked outside arrived yesterday evening and is my first tractor. Wasn’t planning on this hitch setup because a 270B bh is supposed to be mounted on the tractor right now. But, according to the dealer the bh is “lost”. Whatever, that’s a whole different story. After a few phone calls I located a JD dealer who had a few weights in stock. Off we went, an hour drive each way.

    Now to the point... with weights in hand, I decided to hang one or two on the hitch (not mounted on tractor) to show my gf how it all worked. We discovered the lower weight brackets (on the tractor side of the hitch) are attached too low to actually hang the weights. Instead, the bottom of the flange (on the weight) that overhangs the bracket is resting on the hitch frame. If those (tractor side) brackets were an inch higher the weights would hang properly.

    All photos on heavy hitch website show bottom of the weight flange well off the hitch frame. The profile of the hitch I received is completely different than the example shown in photos on the duel bracket info page. All photos show the tractor side bracket mounted much higher letting the weights hang as designed.

    So, Heavy Hitch is closed on weekends and I’ve not had contact with the company about the problem. Feeling very frustrated after shelling out over $300 for the hitch, $69 to ship it and over $500 in suitcase weights. My loader is dead in the water without any ballast!
    Robnik and SUPRPIG like this.
    Mark

    2038R - x380

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    56FordGuy's Avatar
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    Can you post a photo of your exact issue? Which hitch did you order, and what size weights did you buy?
    -Blake

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    Please PM me, I'll be happy to explain why the hitch is designed the way it is. There is nothing wrong with it, it is a redesign so it works with the iMatch. I can be reached most anytime day or night, all you have to do is email or call, I'll be glad to help! I certainly don't want you to be disappointed with your purchase and will do whatever is needed to make sure you're 100% happy
    Last edited by Heavy Hitch; 12-16-2017 at 08:35 PM. Reason: Punctuation

  5. The Following 8 Users Say Thank You to Heavy Hitch For This Useful Post:

    DRobinson (12-17-2017), Gizmo2 (12-20-2017), Jep (12-17-2017), joshn3448 (12-17-2017), Levi (12-17-2017), rtgt (12-17-2017), TheSilverFox (12-18-2017), Tractor Tim (12-17-2017)

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    Herminator's Avatar
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    Quote Originally Posted by Heavy Hitch View Post
    Please PM me, I'll be happy to explain why the hitch is designed the way it is. There is nothing wrong with it, it is a redesign so it works with the iMatch. I can be reached most anytime day or night, all you have to do is email or call, I'll be glad to help! I certainly don't want you to be disappointed with your purchase and will do whatever is needed to make sure you're 100% happy
    7:30pm Saturday night. You certainly do want happy customers.

    I love buying made in USA.
    Welcome to Intermission.

    2017 2038R, 400, 3020 & HPX and thingies to hook to the them.
    112 - Sold in July 2017 but took me until November to admit I just cast it out into this cruel world.
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    Manomet's Avatar
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    Always be sure to air your grievance on the interweb before contacting the other party.
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    Please post pics, and continue to give updates, that dual bracket is on my wish list too, but I havent pulled the trigger yet. But I'll think I'll wait until you can give more info. POST PICS!!!!!
    POST PICS!!!!
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    TheSilverFox's Avatar
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    Quote Originally Posted by 56FordGuy View Post
    Can you post a photo of your exact issue? Which hitch did you order, and what size weights did you buy?
    The past few days have been hectic to say the least! I apologize for taking so long to reply and post photos...

    First, I want to thank Greg at HeavyHitch for working with me. I am a completely satisfied customer.

    The hitch I ordered and received (HH1DB-B) is as designed. The tractor side weight bracket has been lowered 1-1/2” to function with iMatch. Which I do not have yet. There wasn’t any indication, either written or photographic, of this design change, hence my surprise.

    Here are a few photos:
    Attached Thumbnails Attached Thumbnails F0F00979-2E46-47C6-894B-62349BEDF2A7.jpg   38CEED57-59DD-4357-A8D0-C83F65B4125A.jpg   50DA55FA-86AC-41A4-8718-BCC3127C73FB.jpg   2E56D5FC-1D22-4524-AF8D-0E78EE0B2BFF.jpg   A32D50A4-BB89-461A-9440-67D97E0827CD.jpg  

    5A479F50-C31C-4E64-8835-42359FD5CEC6.jpg   A539EC3C-0799-4505-B87E-25BE39965874.jpg  
    Heavy Hitch, Levi, PJR832 and 1 others like this.
    Mark

    2038R - x380

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    Bonehead Club Lackey Levi's Avatar
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    I see what you mean but with the weights weighing 42 lbs. each I can't see as how they would fall off. Also see where they can move if not filled to capacity. I'm in the same boat as you not having a iMatch so I'd probably fill up the inside one first then the outside one.
    PJR832, bvbearcat and TheSilverFox like this.
    1026R -- 60D mmm -- H120 Loader -- Curtis 150 Tiller -- DR 3 point Chipper -- Howse Middle Buster -- Brinly 16 Blade Disk -- Kodiak 5' Box Blade -- 12-42 lb. suitcase weights -- Lawn roller -- Upgraded seat springs from psrumors -- Kennyd's bolt on hooks & clevis -- BXpanded tooth bar -- CMI 6' wagon -- Heavy Hitch Cultivator /garden bedder / hiller attachments --

    Donated by some great people/vendors on here: 72 lb. wheel weights -- Bro-Tek 1˝" rear wheel spacers.
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    coaltrain's Avatar
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    Maybe a mod could edit the title of this thread to:

    Heavy Hitch Disappointment (resolved)
    Heavy Hitch, Levi, PJR832 and 2 others like this.
    ~Stan~
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    TheSilverFox's Avatar
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    Quote Originally Posted by coaltrain View Post
    Maybe a mod could edit the title of this thread to:

    Heavy Hitch Disappointment (resolved)
    Yes, I’m hoping one of them will do just that!



    Sent from my iPhone using Tapatalk Pro
    Levi and PJR832 like this.
    Mark

    2038R - x380

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