Blount International Customer service. Top Notch!
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Thread: Blount International Customer service. Top Notch!

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    Blount International Customer service. Top Notch!

    I've got a County Line (Tractor Supply) auger which is a rebranded Speeco. The front input shaft seal started leaking, so I called the number on the sticker to ask about a replacement. I spoke with a very nice gentleman that told me that they have a 3 year warranty and he'd be happy to send me a seal and bearing kit as soon as I sent him my proof of purchase. For what ever reason, this receipt didn't get filed. It was a 10% off day and we bought a bunch of stuff, go figure. I emailed him with pictures of the build date and what not and he is sending me the parts under warranty without seeing my receipt. I offered to buy the parts, but he said that I had provided enough info and he would send them.

    Top notch customer support

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    Good to hear customer service isn't a completely lost art!
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