My heart is hurting gentlemen and Iíve held off writing this post for a long time. Please understand the facts Iím presenting are 100% and not exaggerated in any way to make me, Deere or my dealership look better or worse.
I purchased a brand new 3046R Deluxe Cab with just about every dealer option and dealer installed including, wheel weights, mirrors, fenders, air seat, mid pto, radio, 3rd function hydraulics, hydraulic lines run to front for grapple, 3rd and 4th rear remotes, block heater, transmission heater, grill guards, and hydraulic cylinder top and tilt kit.
Purchased brand new in October of 2018 from JD Equipment in Lancaster Ohio. Immediately the rear 3pt hydraulics began jerking up and down violently with zero user input, when cool it would rhythmically jerk about every 15 seconds and once warmed up it would jerk as often as ever second. I tried to get the dealer to take a look at it and they were ďbusyĒ until December, at which point I released they were being bought out bye AgPro and thus the delay in service. So make a long story short the tractor has been in the shop 19 times(yes 19...) for this issue including rock shaft control valve replacements, hydraulic fluid/filter changes and even had the cab removed and the rock shaft replaced, minor scoring on the rockshaft was blamed and after re assembly the tractor operated normally for 4hrs then went back to 3pt jerking.
After 19 attempts to repair I demanded a meeting with regional Deere Rep name ďMikeĒ, he refused to give me a last name, email or phone number for follow up. During the meeting with AgPro and Deere regional rep they agreed the tractor was not fixable and would order me a new tractor. I payed taxes and insurance again, but as of July 2019 I thought all would be well with a new tractor and all new accessories. Well 4hrs into brush hogging with the brand new 2nd tractor the 3pt jerking started again. He got worse and worse and now with 35hrs on the new tractor the 3pt cannot even hold up a 500lbs ish frontier 60Ē land plane (I used this with my 1025r for over 1,000hrs). I was sent to a different AgPro dealership for service because I was told the Lancaster location had ďno certified techniciansĒ. Well 2 tries to fix later and over 6 weeks of them having my tractor itís worse than ever and starting jerking before I took it off the trailer and even had a chance to hook an implement to it.
Thatís where I am today, 21 attempts yes 21 attempts and Deere dealerships having my tractor for well over 60% of my time of ownership and its jerking worse than ever. I started a claim with Deere customer service and the gentlemen handling my case was not nice or caring, just told me ďthey will look at it in about 10 daysĒ. Iím a understanding person, I turn wrenches myself, but Iím exhausted and donít know what to do fellas.
I have several videos I just donít know how to post, can someone hope me post videos?
Has anyone had problems with 3pt hitch jerking?
My only hunch is the 3rd / 4th remotes somehow are plumbed wrong and causing this, anyone ever had a problem like this?
My original dealer JD no longer exists, AgPro has fried 2 service managers and 2 store managers at my store location, I have no one in my corner that knows my story and is trying to help me. How could I escalate my case with Deere? How could I get ahold of regional Deere rep, I have asked numerous times for his contact info and been denied? How could I get ahold of regional AgPro management?
I cannot thank you guys enough for ideas and suggestions, Iím trying to be positive and constructive, but itís hard with 21 failed attempts at repairing this issue.
Thanks in advance
I have attached a picture of my old tractor that I purchased in October of 2018 and the second tractor Deere switched me to in July of 2019.
Sent from my iPad using Tapatalk