I am mad and untill all know that this is acceptable Green Tractor customer relations
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Thread: I am mad and untill all know that this is acceptable Green Tractor customer relations

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    I am mad and untill all know that this is acceptable Green Tractor customer relations

    My 2011 x 300 had a factory recall for a cooling fan issue, this fall the engine was surging and I noticed the cooling fins were plugged . When I removed the cowling I noticed the cooling fan was free to turn on the crankshaft, it turns out the fan retainer was installed upside down and was not driving the fan therefore not blowing enough air to keep the debris from accumulating.
    Green tractors told me that the chances of that were impossible because there mechanic does not make mistakes.
    I am mad and I will not let this go untill all know that this is acceptable Green Tractors customer relations.

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    GreenFarmParts's Avatar
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    I understand your frustration, and that certainly is an unusual "first" post on Green Tractor Talk. Assuming you are talking about Bader & Sons in Ontario? While it is unfortunate that this happened, mechanics do indeed make mistakes. For someone to say otherwise or believe otherwise is irresponsible. Did this repair end up costing you money? Time lost? Obvious frustration. And are you asking the dealer in question to make some type of reparations or amends to you? I don't completely understand the post other than to state that the dealer apparently made a mistake. Please provide some more information so we all understand.
    Last edited by GreenFarmParts; 12-29-2015 at 01:37 PM.
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    RandyM's Avatar
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    There is a Green Tractors of Canada. My guess he means this one. Yeah sounds like a raw deal. What was the damage done?
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    Shug,

    I hope you'll stick around, and this isn't just an angry post you're spreading around on tractor sites.

    I see you're in Ontario, specifically what dealer did this happen with? What did they say after saying it was impossible? Have they had a chance to look at the machine since all this happened?
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    Quote Originally Posted by RandyM View Post
    There is a Green Tractors of Canada. My guess he means this one. Yeah sounds like a raw deal. What was the damage done?
    Hope this OP hasn't muddled that with this site's name by thinking that the two are related.
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    If there was no damage done, chalk it up to experience and do not go back to that dealer. If there was damage done, advise the dealer and if you cannot obtain satisfaction, it is time to bring out the big guns. Document it and get with your attorney. Sometimes, just a letter from your attorney gets the results you want without declaring WWIII..

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    Bonehead Club Lackey Levi's Avatar
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    In the mean time...



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    Bonehead Club Lackey Levi's Avatar
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    Well it's been since the 29th and still no reply from the OP. Wrote some stuff and thought better of it. Maybe he's still having a bad day. Hope he gets things worked out.
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    T-Mo's Avatar
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    He hasn't even been on the site since he posted this. Maybe just a troll from another site, or at least, another brand. From the tone of his confusing post, I think he's not too fond of green.
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    Quote Originally Posted by JimR View Post
    Hope this OP hasn't muddled that with this site's name by thinking that the two are related.
    Quote Originally Posted by Levi View Post
    Well it's been since the 29th and still no reply from the OP. Wrote some stuff and thought better of it. Maybe he's still having a bad day. Hope he gets things worked out.
    Quote Originally Posted by T-Mo View Post
    He hasn't even been on the site since he posted this. Maybe just a troll from another site, or at least, another brand. From the tone of his confusing post, I think he's not too fond of green.
    i think what jimR said is probably what happened.
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