2032r gen2 60" mmm actuator failures

[Jsaint70a]

I had my second HOC error a couple of weeks ago. The dealer said they had to replace the actuator again. From what I have been told this is a $2000 repair and I only have 8 months left on the warranty. Have any other 2032/2038 owners experienced similar issues?

[jgayman]

I had my second HOC error a couple of weeks ago. The dealer said they had to replace the actuator again. From what I have been told this is a $2000 repair and I only have 8 months left on the warranty. Have any other 2032/2038 owners experienced similar issues?

There have been a few others who have reported having the linear actuator replaced under warranty for various reasons. It just seems like something that can't help being problematic as time goes on given its location, complexity and fragility.

The good news is JD has reduced the price of the actuator significantly since the tractor was released. I remember looking up the part number in the beginning and it was around $1900.

I just looked up the price again and it has dropped to $1176. Still expensive but at least it's better than it was. Assuming you do the replacement yourself you can get a 7% discount off that price from forum sponsor GreenFarmParts.

[fjjd18]

I had my second HOC error a couple of weeks ago. The dealer said they had to replace the actuator again. From what I have been told this is a $2000 repair and I only have 8 months left on the warranty. Have any other 2032/2038 owners experienced similar issues?

Jsaint, I have had mine replaced under warranty once so far. I only had 60hrs on my 2038R. I am now hoping that it does not go out again since you are on your second replacement....

[Superglidesport]

There have been a few others who have reported having the linear actuator replaced under warranty for various reasons. It just seems like something that can't help being problematic as time goes on given its location, complexity and fragility.

The good news is JD has reduced the price of the actuator significantly since the tractor was released. I remember looking up the part number in the beginning and it was around $1900.

I just looked up the price again and it has dropped to $1176. Still expensive but at least it's better than it was. Assuming you do the replacement yourself you can get a 7% discount off that price from forum sponsor GreenFarmParts.

Wow. Only $1,176 now? Seems to be a high-tech solution to a problem that didn't exist. Talk about overcomplicating something! I bet it looked good on paper though.

[trboxman]

I'm not sure that folks were happy enough with the mid mount hydraulics and the 3 point hydraulics before to say that they were solving a problem that didn't exist.

[jgayman]

I'm not sure that folks were happy enough with the mid mount hydraulics and the 3 point hydraulics before to say that they were solving a problem that didn't exist.

After someone replaces the actuator out of warranty they will likely be begging to retrofit one of the previous lifting mechanisms. :-)

Take a look at the deck lift mechanism and height adjustment on most commercial mowers. It's a pin through a hole and a metal lift handle. These guys can end up changing the cut height for every customer as compared with a private owner who usually sets the height and mows all season at that same height.

[Sergeant]

I'm not sure that folks were happy enough with the mid mount hydraulics and the 3 point hydraulics before to say that they were solving a problem that didn't exist.

I think Deere should Have used the Mid Mount Mower lift system they Have for the 2032R/2038R's Little Brother the 2025R which is Hydraulic and it's better than the 1 series version Because it Holds the deck Up You could leave the dial at install and still set the Height Hydraulically with the 2025R and it fully Independent of the Other Hydraulic controls . To me it's the Only disappointing thing about the bigger 2R's For the amount on Money a Person Pays for the Bigger 2R's it should not be a electric actuator. Electric actuators are fine for Garden tractors But Not compact Utilities

[Superglidesport]

I'm not sure that folks were happy enough with the mid mount hydraulics and the 3 point hydraulics before to say that they were solving a problem that didn't exist.

I've had both. Simple, easy and effective and never really had a problem with either solution.

[jgayman]

I think Deere should Have used the Mid Mount Mower lift system they Have for the 2032R/2038R's Little Brother the 2025R which is Hydraulic and it's better than the 1 series version Because it Holds the deck Up You could leave the dial at install and still set the Height Hydraulically with the 2025R and it fully Independent of the Other Hydraulic controls . To me it's the Only disappointing thing about the bigger 2R's For the amount on Money a Person Pays for the Bigger 2R's it should not be a electric actuator. Electric actuators are fine for Garden tractors But Not compact Utilities

The crazy thing is it is the only lift option if you want a mid mount mower. So you have to pay $2289 for the 60-inch deck and then another $2115 for the Command Cut mechanism. So now you are just shy of $4500 to have a 60-inch mower attachment (plus whatever the dealer charges for installation).

Compare this to the 2025R which, charges you $1963 for the SAME 60D 7-iron deck and $688 for the Premium Independent Hydraulic Mower Lift Kit for a total of $2651. This gives you the same 60-inch grass cutting ability (sans computers) for $1850 less than the 2032R/2038R.

[The Satch]

You have to get the linear actuator? The service manager at my dealer was telling me last week that the 3 point lift and standalone hydraulics are options for my 2032r