Dealer Survey from John Deere
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Thread: Dealer Survey from John Deere

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    Ghostrider304's Avatar
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    10-06-2017 @ 07:26 PM
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    Dealer Survey from John Deere

    So I got two surveys from John Deere via email over the weekend, at least that's when I get to them. One for the tractor, one for the loader, not one for the mower deck.

    Decided to allow them to forward to the dealership where I got my 1025R, and what do you know, my sales guy called me this morning. Had I not been in the middle of my physical therapy work out I would have talked to him.

    He is supposed to call me again tomorrow. I interested to see what he says about the survey.

    I wasn't mean or harsh with my survey, hell I thought I was quite fair.

    I was a little surprised that I got such a quick call back.

    I'll let you all know what the phone conversation entails.

    Skyboss1952 likes this.
    Will- 2013 1025R, H120 FEL, 60D MMM.
    USMC 1833
    SEMPER FI!!!

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    etcallhome's Avatar
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    Preston County WV
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    At least it has your dealers attention.

    I got one today and was going to do it either tonight or tomorrow morning.

    Have fun and be safe !!!
    USAR 8yr 8 mo SSG 99th ARCOM
    JD 1025R, H120 FEL 54" bucket, 54" mmm Auto Conn, 54" Front blade, JD back hoe ,JD IMatch, 48" Bush Hog tiller, Middlebuster from MF dealer, used King Kutter 5' rear blade, a new 47" JD Front blower and Original Tractor cab w/heater.
    We have a Red Honda Pioneer 700-4 (4 seater) w/soft top , doors, and winch.

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    ddinham's Avatar
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    I got my survey via email Saturday. However I am holding of on answering it until after my SCV is replaced. I stopped in today and talked with the service manager and he told me to bring it in, which I plan to do in the morning. I had stopped in the day before Christmas and he was on vacation, so his replacement wrote it up and they were supposed to call me, but I did not hear from them.

    JD 4066R CAB
    JD H180 FEL with SSQA brackets, JD iMatch, JD Ballast Box & ext, JD pull behind seed spreader
    Frontier RB2196H 8 ft rear blade/hyd angle, Frontier BB1065 Box Blade, Befco 3pt 110 inch RFM
    48" pallet forks, KK 3pt Boom Pole, Northern Tool 3pt middle buster, 2 bottom Dearborn plow
    County Line post hole digger, Rhino 3pt 10ft brush hog, Land Pride 8ft rock rake
    Fit Rite Hydraulics 3pt Top Link, front 3pt adapter for SSQA, 7 1/2 ft Field Roller, 8ft Dearborn tandem disk

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    I received three surveys in the last 5 weeks, one for the tractor 1025R, one for the FEL H120 and one specific to my dealer all though the mail. I let them have it on the tractor and fel did not hold back . With the dealer I was quite nice as they have done well for me. I allowed JD to forward all three to the dealer. I have not heard anything back from JD or my dealer as of yet.

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    Waldershrek's Avatar
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    01-12-2015 @ 09:05 PM
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    I take it you have had problems with your dealer?

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