Good customer service.
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Thread: Good customer service.

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    J3 Driver's Avatar
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    Good customer service.

    So the seat on my F525 broke the other day and I ordered a new one. Ended up getting this off of amazon as it’s close to what was on there.



    Anyhow it showed up today right on time. Except they sent one with black cushions instead of yellow.

    So I called up Tractor seats.

    “We’re sorry sir. That was definitely our screw up. Well send you out to yellow cushions right away. And you can keep he black ones.”

    I offered to send back the black ones but they said not to worry about it.

    It’s good to see a company take care of their customers.




    Sent from my iPhone using Tapatalk Pro
    1998 955, 70A Loader, 54 Blade, 72 Deck
    1995 F525
    1957 Farmall Cub - Technically belongs to my son.

    If it ain't broke, You're not trying. - Red Green

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    etcallhome's Avatar
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    Great customer service,

    I bought a pressure washer years ago at a local retail store. Long story short, I wasn't happy with starting of the engine, so I called the manufacture .
    They told me they would refund my money and I had to package the unit up and they would pay for the postage. I packaged it apx 2-3 weeks later it still wasn't picked up . I called them back , they advised me the pressure washer was mine , by this time I already had their refund check and my new pressure washer from Sears.


    A few years ago wife wanted a new light in our dinning room. It arrived with a broken globe, I called the company , not only did a send me a new globe a few days later received another light . It's still in the box in the basement. I called the company again advised them of the mixup no problem keep the light and enjoy.
    Gene

    Have fun and be safe !!!
    USAR 8yr 8 mo SSG 99th ARCOM
    JD 1025R, H120 FEL 54" bucket, 54" mmm Auto Conn, 54" Front blade, JD back hoe ,JD IMatch, 48" Bush Hog tiller, Middlebuster from MF dealer, used King Kutter 5' rear blade, a new 47" JD Front blower and Original Tractor cab w/heater.
    We have a Red Honda Pioneer 700-4 (4 seater) w/soft top , doors, and winch.

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    J3 Driver's Avatar
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    Cushions showed up this morning. 2 days after I called them. Can’t beat that.




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    DRobinson and Jeff R. like this.
    1998 955, 70A Loader, 54 Blade, 72 Deck
    1995 F525
    1957 Farmall Cub - Technically belongs to my son.

    If it ain't broke, You're not trying. - Red Green

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