1026r 260 Backhoe Install
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    1026r 260 Backhoe Install

    I just purchased and had a 260 backhoe installed on 1026r, now I have several gaps in the fender with scv valve. I assume because they had to remove. Is it unreasonable of me to expect the dealer to fix this? Click image for larger version. 

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    Last edited by Jeff.; 05-09-2014 at 07:55 PM.

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    Senior GTT Super Slacker Gizmo2's Avatar
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    Nope! I'd have them fix it.
    Keith

    JD 2320, 200CX FEL/61" bucket , 46 BH/16" bucket, Artillian Forks, 72" Snow Blade, Landscape Rake, Ballast Box, PHD,
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    cheesetrain's Avatar
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    1026r 260 Backhoe Install

    Agree with gizmo, that ain't right


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    fuelhog2000's Avatar
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    That's just crappy work. I installed my own 260 hoe and you would never know it was taken apart. Its crazy how some people just don't pay attention or don't give a crap how their work looks after a job.

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    2011 1026R 54"MMM, D120 loader w/snowbucket and bucket quick attach conversion, 5' bush hog, middlebuster, 260 backhoe
    Remember: Too tight is two pieces

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    1026r 260 Backhoe Install

    Thank you both for the quick reply emailed the dealer already. Then I started to feel like I was being too picky.


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    Last edited by Jeff.; 05-09-2014 at 08:37 PM.

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    fuelhog2000's Avatar
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    Quote Originally Posted by Jeff. View Post
    Thank you both for the quick reply emailed the dealer already. Then I stated to feel like I was being too picky.


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    Your not being picky at all. Remember how much you paid for that machine. They should never have let it go like that. When I was a full time GM tech I used to get all the corvette repairs at the dealership because the service manager knew I took pride in my work. We also knew how much the customer paid for that Vette lol.

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    2011 1026R 54"MMM, D120 loader w/snowbucket and bucket quick attach conversion, 5' bush hog, middlebuster, 260 backhoe
    Remember: Too tight is two pieces

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    Senior GTT Super Slacker Gizmo2's Avatar
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    Quote Originally Posted by Jeff. View Post
    Thank you both for the quick reply emailed the dealer already. Then I started to feel like I was being too picky.


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    Wrong is wrong no matter how you look at it. Just don't be an a**hole about it until you really need to be. Pleasant, friendly and considerate go a long way.
    GET A NEW HAT!
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    Keith

    JD 2320, 200CX FEL/61" bucket , 46 BH/16" bucket, Artillian Forks, 72" Snow Blade, Landscape Rake, Ballast Box, PHD,
    BX42 Chipper, XUV 560 Gator, Z915B ZTrak

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    Yes I agree no reason to start off as a**hole, sent sales guy a note thanking him for getting the install done, told him I noticed issue with the fender and it don't look right, I asked for his thoughts on how to address thank you again for all the responses


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    So dealer finally responds and tells me to loosen floor board and fix myself (I know I could fix myself) but I think after the money I spent they should fix would you guys agree?


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    It's a little thing, and an easy fix, but it goes to show that they aren't willing to stand behind their work.

    I'd be embarrassed if something left my shop wrong and would make it right - even if it is an easy fix for the owner - it's wrong. A technician did his job WRONG and no one is instructing him on what he did wrong, and he'll just do it again.

    f it's so easy to fix, have the tech that did the job wrong in the first place drive over in his own car and fix it. Give them a time limit to get to the house, fix the mistake and return immediately to work so they don't milk the job.

    How close is a different dealer. If you have other work in the future, I'd question going back to this one.

    Mistakes happen to everyone - it's how you respond to those mistakes that makes a difference. Just my $0.02

    I'm in the auto industry (Ford) and I see how a bad Dealer can ruin a person on a particular brand and drive them to the competition - it's crappy management of a business. I think that there are enough good dealers out there to give business to that you don't have to stay and deal with the bad ones. Make your judgements based on their behavior.
    Last edited by sstlaure; 05-14-2014 at 08:54 AM.
    -Scott-

    2014 1025R - 60D 7-Iron MMM, H120 53" FEL/Ballast Box, Ken's hooks and Piranha toothbar, BB2048L Boxblade, 54" snowblade Quick-tatch w/full hydraulic lift/tilt.

    You don't have to outrun the bear......just the other campers

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