My 2017 1025R TLB developed a hydraulic oil leak. It has less than 60 hours on it, and per the dealer, has 443 days of basic warranty remaining as of today. After having it for 2 1/2 weeks, they tell me they finally find the leak in the case housing between the axle tube and the main housing. Then the guy tells me that the fluid is not covered under warranty, so I'll have to pay for that.
So you're telling me that, you have removed and drained my hydrostatic transmission to reseal this leak, which is under warranty, and I have to pay to put 6 gallons of oil back in it? I said, so you're going to ship this back to me dry because warranty doesn't cover fluid that you drained to do a repair? Supposedly he is going to talk to his warranty manager about it and call me back... 5 hours later, no response. I said, if you took your car to a dealership with a transmission leaking, under warranty, would you expect to pay for the 2-4 gallons of transmission fluid it takes to fill them up again after replacing a valve body? Nope. Didn't think so.
This is after me calling 5 times for an update on what was wrong with it. I told them when dropping it off that it leaks when it sits. Somehow they equated this to "We need to run it for several hours and check for leaks." They power washed it, did this "test" twice, put cardboard under it, then the tech took the following day off. Guy tells me that there's no leaks yet. Once again, it leaks after sitting. He goes and looks at it and, wow, there's oil under it. That was Thursday last week.
Not very happy. If this ends up being the case, I probably won't be going back to JD for my next piece of equipment or implement.