Broken bolts on FEL support bracket
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Thread: Broken bolts on FEL support bracket

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    Broken bolts on FEL support bracket

    Bought my 2520 in April and have been having fun with it ever since! Got the backhoe and the FEL...nothing else just yet!

    Anyway, the reason I'm writing is to ask if anyone else has had the 10.9 type bolts that mount the FEL support bracket onto the frame of the tractor? I was moving dirt in the FEL when I saw a shiny bolt lying on the ground....picked it up and saw it was broken off. I thought it might be a tire lug since I read in the manual that you should re-torque those bolts! Nope, the tire lugs were fine...further inspection found the three bolts that secure the FEL support braket onto the frame on the left side were missing. I checked the right side and found that they were loose!! The tractor only has 30 hours on it!
    I called service and they said that I was suppose to re-torque those bolts at 25 hours...I checked the manual and see that it states they need to be re-torqued at 50 hours. I'm waiting for service to call me with the results of their analysis.

    Anyone have this problem? it sounds to me like they didn't torque down all of those support bracket bolts correctly to begin with!!!

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    Captain Hook Kennyd's Avatar
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    :gtt:

    It does indeed sound like a dealer install problem to me...
    Kenny

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    Official "Groovie" Dude
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    Quote Originally Posted by penobscot1 View Post
    I checked the manual and see that it states they need to be re-torqued at 50 hours. Anyone have this problem? it sounds to me like they didn't torque down all of those support bracket bolts correctly to begin with!!!
    Does the manual say 50hrs period or 50 hours of loader work? The later would make more sense. With that many bolts missing and loose I do believe you have and install problem. With that many bolts loose thank your lucky stars it didn't snap it all right off.

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    mjncad's Avatar
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    Welcome, and it sure sounds like the dealer dropped the ball on the loader installation as those metric 10.9 bolts are stout items.
    I have more ideas than ambition.


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    kjung17's Avatar
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    Can you tell if there is paint between the FEL bracket and tractor frame? The paint should be removed before FEL install. That layer of paint can cause more problems than you might imagine.

    sent from my cell via tapatalk
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    Kevin

    Master Service Technician, John Deere AG, North America
    Advanced Service Technician, John Deere C&CE, North America

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    WilliamBos's Avatar
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    Quote Originally Posted by kjung17 View Post
    Can you tell if there is paint between the FEL bracket and tractor frame? The paint should be removed before FEL install. That layer of paint can cause more problems than you might imagine.

    sent from my cell via tapatalk
    Do they remove the paint in the frame, and bracket too??
    Thanks,

    Will

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    kjung17's Avatar
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    The contact area should be metal to metal. With properly torqued bolts, your brackets should not loosen.

    sent from my cell via tapatalk
    Thanks,
    Kevin

    Master Service Technician, John Deere AG, North America
    Advanced Service Technician, John Deere C&CE, North America

    We, the unwilling, led by the unknowing, have done so much, for so long, with so little that we can now do anything with nothing.

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    RandyM's Avatar
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    WOW! That is a tough break. All kidding aside, you are extreamly lucky that you caught it in time. Let us know how this all turns out. Will have to check mine now just for a piece of mind. Thanks for the heads up.
    Randy __________________________________________________ ___ Be Safe!

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    Well, I'm waiting for the Service Manager to call me back....

    They called this morning to tell me the tractor is all set and I owe them cash for repairing it.
    They said it was not covered under warranty due to the bolts not being re-torqued at 10 hours and they suspect I was doing work that they feel should have been done with a larger machine.

    What a Crock! First of all, I told the guy that my manual says to re-torque at 50 hours, not 10. He says that their manuals state otherwise! I told him that I'm not responsible if you don't tell me what I need to know!!! The book you gave me says 50 hours!! then he goes on to say that they beleive that I was overloading the tractor and it appears that I should have been using a larger tractor. I asked how they came to this conclussion other than to bilk this customer out of cash!!!

    I'm very disappointed with John Deere Service right now!!!

    Can someone tell me if I'm all wet on the 10 hour re-torque on a 200CX mounting screws?

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    Captain Hook Kennyd's Avatar
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    I would not pay a dime. Demand to speak to a regional rep-that's what I would do.
    Kenny

    -John Deere 3720 Deluxe Cab TLB
    FEL, MMM, Artillian 42" Forks and Modular Grapple, I-Match, Ballast Box, and lots of other STUFF.
    -John Deere 455 w/60" MMM


    Bolt on Grab Hooks and other cool stuff are now for sale!!

    Visit our YouTube Channel

    My Equipment:
    John Deere 3720 Deluxe Cab, 300cx FEL, 366 Front Blade, 59" Front Snowblower, Ballast Box
    Artillian 3K Forks, Grapple, Front-Hoe Bucket
    John Deere 455, 60" MMM

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