Getting Frustrated
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    Getting Frustrated

    I just need to vent and looking for possible advice.

    I own a 2018 1023e that I really like but it has been a headache with all its issues it has had. I have mentioned a few months back about a 3-point leak down issue in that the arms will leak down within a few mins with any weight on it at all and it has been getting worse. I finally had time to get it to the dealer for service and they have now had it four weeks torn apart trying to figure it out. I call every few days and am very patient as I know they are busy but today when I called to see how it was going I got a response I did not expect. They say again they have it torn apart and are not sure what the issue is. They think it may be an o-ring allowing leak by but are not sure. Then they say the ballast box I have on there is too heavy and probably caused the issue. I immediately took offense and said that is not possible. I reply to the manager "If the box weights 600 lbs I would be surprised". Its the titan green that everyone uses filled with 7 bags of pea gravel. So by my calculation it weights around (48lbs per bag x 7 bags + 132lb titan box = 468lbs). According to the 1023e manual the 3 point lift capacity is 681lbs, 24inches behind the link arms. The service manager told me its 500lb capacity limit on the tractor, which is if true which its not its still under the capacity.

    It sure feels like they cant find the issue and want to blame me for the leak down. I really did not appreciate being blamed and told lies about the tractors capacity when in this day and age its so easy to find the facts. I imagine they are going to try and get out of the warranty on this thing based on their comment and the amount of time it has been in the shop. At this point I am so fed up with the tractor I might just sell it and get something different. It has been in the shop twice for a total of 6 weeks on items that I should not have to deal with. I have only had the tractor 8 months and it just rolled over 100hrs. If this is the repair cadence that I have to deal with on top of the dealer experience I think I will start looking at orange paint.

    Sorry to vent but when a machine costs 15K+ it should work and not come with dealer hassle. The funny thing is I was going to buy the backhoe and have it installed while it was there but now I don't want to give the dealer any more money.
    Levi, tj1, wentonbrown and 3 others like this.

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  3. Top | #2
    Senior GTT Super Slacker Gizmo2's Avatar
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    You need to find a better/good dealer.
    Keith

    JD 2320, 200CX FEL/61" bucket , 46 BH/16" bucket, Artillian Forks, 72" Snow Blade, Landscape Rake, Ballast Box, PHD,
    BX42 Chipper, XUV 560 Gator, Z915B ZTrak

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    kylew(10-05-2018)

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    BigJim55's Avatar
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    u need to call jd corporate and say hey--why does my tractor have to be in the shop for so long?? did ur dealer offer u a loaner to use? i had them offers back when i bought my 2520. even gave me RFM-when my MMM mower was back ordered for several months, i then bought the RFM after my MMM was installed.

    i don't have the phone number right now, but i'm sure u can google it. IIRC--the place i called was in South or North Carolina?

    don't be shy-ok. sounds like ur dealer isn't too concerned about ya-so go get em. ok good luck.
    etcallhome, Levi, Ray_PA and 10 others like this.
    jim

    2006 2520 mcut, 2004 x475, 1953 model 50, 1985 318-was my Dad's,
    king kutter tiller-60", frontier-stone rake, jd-4ft brush hog, frontier-6ft back-blade, frontier-forks, 48 inch forks,
    2-54inch jd snow plows, jd-5ft-pull brush hog,

    2018 835R gas model gator-"aka" the Cadillac i say!! 6ft jd snow plow-which already has a dtac out on it. i got just about everything on it i could at the time

  6. The Following User Says Thank You to BigJim55 For This Useful Post:

    JD4044M(10-06-2018)

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    PJR832's Avatar
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    Quote Originally Posted by Gizmo2 View Post
    You need to find a better/good dealer.
    What he said ^^^^^^^^^^^^^^^^^^^
    Pat
    #compactfarming
    2025R W/120R FEL/Titan 36" Pallet Forks w/round bale spears/Ken's Bolt on Hooks / 72" moose plow / Kawasaki Mule(The Donkey) 610xc w/ Warn winch
    60D Auto Connect w/mulch kit and Gator G6 blades
    County Line- 48" Tiller & middle buster
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    Senior GTT Super Slacker Gizmo2's Avatar
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    1023Easy, Have you tried https://www.muttonpower.com/t-about.aspx

    Edit: I just saw a post of your's that stated you bought the tractor from Mutton Power.



    Last edited by Gizmo2; 10-05-2018 at 10:51 AM.
    Levi, BigJim55, tj1 and 3 others like this.
    Keith

    JD 2320, 200CX FEL/61" bucket , 46 BH/16" bucket, Artillian Forks, 72" Snow Blade, Landscape Rake, Ballast Box, PHD,
    BX42 Chipper, XUV 560 Gator, Z915B ZTrak

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    BigJim55's Avatar
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    Quote Originally Posted by Gizmo2 View Post
    doesn't Muttons have all that area buttoned up? his avatar says he's from fort wayne-so i would think he bought from them, maybe not-i don't know for sure where his dealer is from. as in he didn't say.

    ok-just saw what gizmo2 said he bought from muttons. jeepers--hard to imagine that.
    Last edited by BigJim55; 10-05-2018 at 10:53 AM.
    Gizmo2, Levi, tj1 and 3 others like this.
    jim

    2006 2520 mcut, 2004 x475, 1953 model 50, 1985 318-was my Dad's,
    king kutter tiller-60", frontier-stone rake, jd-4ft brush hog, frontier-6ft back-blade, frontier-forks, 48 inch forks,
    2-54inch jd snow plows, jd-5ft-pull brush hog,

    2018 835R gas model gator-"aka" the Cadillac i say!! 6ft jd snow plow-which already has a dtac out on it. i got just about everything on it i could at the time

  11. Top | #7
    PJR832's Avatar
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    Quote Originally Posted by Gizmo2 View Post
    1023Easy, Have you tried https://www.muttonpower.com/t-about.aspx

    Edit: I just saw a post of your's that stated you bought the tractor from Mutton Power.



    Still though, there must be another dealer there.
    Gizmo2, Levi, BigJim55 and 4 others like this.
    Pat
    #compactfarming
    2025R W/120R FEL/Titan 36" Pallet Forks w/round bale spears/Ken's Bolt on Hooks / 72" moose plow / Kawasaki Mule(The Donkey) 610xc w/ Warn winch
    60D Auto Connect w/mulch kit and Gator G6 blades
    County Line- 48" Tiller & middle buster
    Frontier- BB5048L & DH1066 & RC2060
    JD iMATCH
    Homemade cultivator/hiller/chisel plow
    Heavy Hitch Tooth Bar
    Watch the 2025R on YouTube:
    Elk Creek Acres

  12. Top | #8

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    Yeah, I bought it from Mutton. I heard good things and their sales people are great. I didn't want to name the dealer as I do not want to be that guy. There is another dealer (Troxel) close too that I can go to but they deal with heavier equipment. My family farm has bought tons of equipment from them over the years so maybe I will have some pull.

    I emailed JD corporate for some relief.
    Gizmo2, Levi, BigJim55 and 5 others like this.

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    PJR832's Avatar
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    Quote Originally Posted by 1023Easy View Post
    Yeah, I bought it from Mutton. I heard good things and their sales people are great. I didn't want to name the dealer as I do not want to be that guy. There is another dealer (Troxel) close too that I can go to but they deal with heavier equipment. My family farm has bought tons of equipment from them over the years so maybe I will have some pull.

    I emailed JD corporate for some relief.
    Did you tell that that you know Tim Marks, that should get things rolling, he's famous you know.
    Pat
    #compactfarming
    2025R W/120R FEL/Titan 36" Pallet Forks w/round bale spears/Ken's Bolt on Hooks / 72" moose plow / Kawasaki Mule(The Donkey) 610xc w/ Warn winch
    60D Auto Connect w/mulch kit and Gator G6 blades
    County Line- 48" Tiller & middle buster
    Frontier- BB5048L & DH1066 & RC2060
    JD iMATCH
    Homemade cultivator/hiller/chisel plow
    Heavy Hitch Tooth Bar
    Watch the 2025R on YouTube:
    Elk Creek Acres

  14. Top | #10

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    Quote Originally Posted by PJR832 View Post
    Did you tell that that you know Tim Marks, that should get things rolling, he's famous you know.
    I didn't think of it. What a wasted opportunity for a name drop.
    Gizmo2, Levi, BigJim55 and 5 others like this.

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