In reply with NewView's issues...I have found that it is a great ideal to have personal contact with the sales department/service department/parts department at the dealership. John Deere has a dealer representative with responsibility to approve warranty and or replacement items. Therefore the dealer has to have a good relation with their representative and they will also evaluate the type/quality of customer with the problem. It's somewhat of a sensitive issue on no warranty items and even on warranty items and is somewhat political in nature. I would say the least effective arrangement would be anger, threats of legal action and the like. This site like others arms the equipment owner with as much or possibly more knowledge and contact about problems and solutions. Personal preferences and interests also are factors with equipment use. I will give example of this. I see a lot of rave and post on the new 210B backhoe with two seats. My personal preference is the rotating seat, however John Deere used a cast ended swivel and they would break. A simple replacement in stainless from McMaster's solves all these issue and you can have choice of two different sizes. A friend in the business said this is the Cadillac seat and now John Deere marketed the two seats which are cheaper at a higher cost to the consumer. The two seats prevents the use of the backhoe controls from the tractor operation position which I do all the time. This is one example of marketing and sales verses versus best use. John Deere like all the manufacturers have to change something to promote an inflations price. Increasing revenues is always a factor with any large corporation. My goal as user/mechanic/consumer is to simplify equipment producing the same or better results while keeping my cost of operation at the lowest possible cost. The more unnecessary addons you place on equipment the more maintenance and break down you'll experience. I personally like simpler. Really enjoy this forum, wishing the best for everyone.