John Deere price on 5$ part
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    Firemark's Avatar
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    John Deere price on 5$ part

    Stopped by the dealer today to pick up, blower chain oil, blowers gear box oil, a second drift blade and extra shear bolts. I mentioned to the "adjuster", that after my tractor was dropped off from another warrenty repair (2 days ago), that I reinstalled the backhoe. I told her that after swiveling the seat around, that I found a hex nipple with springs on each end and clips that have a tiny ball bearing with press fit pins, hanging unattached on one end. The parts guy went in the back and came out with the exact part that is broken from a previous repair. I told them, just sell me or order the part, it's not worth the transport fee to have you guys fix it. They shook thier heads and said its a $700.00 part. My jaw dropped! Entire seat assembly has to be changed because Deere parted out the build, they f&@ing cheaped out to China! It's covered under warrenty but now it's another pick up, transport bill and tractor gone for at least over a week or two. Staff was great and totally cool explaining things. They said this is a common problem and guys just out of warrenty have gotten whacked with, transport fee, $700.00 seat carriage fee and labor. Shaking my head! Fourth transport fee for minor stuff covered under warranty.
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    56FordGuy's Avatar
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    A member here found some replacement ends at McMaster Carr that he used to replace the ball joints. I can't find the post now, but that's a much less expensive option.
    Gizmo2, DRobinson, pcabe5 and 4 others like this.
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    Here you go... http://www.greentractortalk.com/foru...tml#post802217

    Post #19 if it doesn't automatically take you to it.

    And they don't have to change the entire seat out. There is another thread on here where a member bought the new part and installed it with slight modification of his seat base.

    Jeff
    Last edited by jphavener; 10-21-2016 at 06:47 PM.
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    5$ part - so who cares !

    If you don't like the policy, or price, then don't buy a JD. That is the only way to get the Corporate's attention. In the meantime, improvise, as the other post suggested. No sympathy here (grin).
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    Firemark's Avatar
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    Thanks for the help guys

    Did some detective work, this piece breaking seems to be a common occurrence on the 1025. My tractor is getting picked up Tuesday to have it fixed under warrenty. What I am going to do is follow the leads I have been given on the forum and order some spares and or fabricate replacement setup.

    Thanks again,
    Don
    Gizmo2, Levi, BigJim55 and 1 others like this.
    2016-1025 FILB, 54" FEL, 54" Front Blower, 54" MMM, Brush Guards, Front and rear LED work lights
    BXpanded-backhoe thumb, bucket teeth, backhoe dolly
    Kens hooks w/ shackles (3 on Bucket), Diff Lock Pedal, backhoe steps
    Artillian Blinders
    Bush hog SBX 480 box blade, BX 600 box Blade
    Frontier LR2060L landscape Rake w/ gauge wheels, subsoiler
    Woods RBC 60 Rear Blade
    Land Pride QH-15 quick hitch
    Everything Attachments 60" Pine Needle Raked
    Garber Easy Seed 60" drop spreader

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    Quote Originally Posted by Firemark View Post
    Stopped by the dealer today to pick up, blower chain oil, blowers gear box oil, a second drift blade and extra shear bolts. I mentioned to the "adjuster", that after my tractor was dropped off from another warrenty repair (2 days ago), that I reinstalled the backhoe. I told her that after swiveling the seat around, that I found a hex nipple with springs on each end and clips that have a tiny ball bearing with press fit pins, hanging unattached on one end. The parts guy went in the back and came out with the exact part that is broken from a previous repair. I told them, just sell me or order the part, it's not worth the transport fee to have you guys fix it. They shook thier heads and said its a $700.00 part. My jaw dropped! Entire seat assembly has to be changed because Deere parted out the build, they f&@ing cheaped out to China! It's covered under warrenty but now it's another pick up, transport bill and tractor gone for at least over a week or two. Staff was great and totally cool explaining things. They said this is a common problem and guys just out of warrenty have gotten whacked with, transport fee, $700.00 seat carriage fee and labor. Shaking my head! Fourth transport fee for minor stuff covered under warranty.
    Time to invest in a trailer. At least you won't get whacked for transportation fees and I bet you find all kinds of uses for the trailer. Your experience makes me think JD has been taking procurement advice from the government!
    etcallhome, Levi, BigJim55 and 3 others like this.

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    Our local dealer, James River Equipment, has a fantastic technician with an equally impressive service truck. On my father's 5065e, everything that has need attention (brake issue that seems common, loader valve problem, temperature sensor) has happened right here, at the house. We've never had to transport. Inquire if they have mobile service. That's a pathetic policy, forcing the owner to pay for transportation when it's a Deere issue.
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    I am surprised that your seal swivel linkage rod broke since you have a 2016 tractor. The seat swivel was supposed to have been updated??!!

    Anyway, my 1025R seat swivel linkage rod broke twice. Once under warranty and the second time out of warranty.

    Knowing that the problem is the cheap rod ends that JD uses, I resourced the same size rod end at McMaster-Carr and repaired my own. It is really an easy fix. So far, my new improved repair is holding up well.

    1025R TLB Swivel Seat Linkage Rod
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    Quote Originally Posted by hodge View Post
    That's a pathetic policy, forcing the owner to pay for transportation when it's a Deere issue.

    The dealer is a separate entity from JD. A really basic explanation is your dealer does the warranty work and then sends Deere the bill. JD has a system and a set of rules about what they will pay for and what they won't. John Deere does not cover transportation under warranty, and I'm not aware of any ag equipment manufacturer that does. Some dealers will cover it out of their own pocket as a courtesy to the customer but most do not.

    A couple of members here have found that purchasing the extended warranty through their dealer did include transport coverage. I don't know if that was a program through the individual dealership or JD, but it might be worth checking on.
    Last edited by 56FordGuy; 10-22-2016 at 01:18 PM.
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    Quote Originally Posted by 56FordGuy View Post
    The dealer is a separate entity from JD. A really basic explanation is your dealer does the warranty work and then sends Deere the bill. JD has a system and a set of rules about what they will pay for and what they won't. John Deere does not cover transportation under warranty, and I'm not aware of any equipment manufacturer that does. Some dealers will cover it out of their own pocket as a courtesy to the customer but most do not.

    A couple of members here have found that purchasing the extended warranty through their dealer did include transport coverage. I don't know if that was a program through the individual dealership or JD, but it might be worth checking on.
    Agreed with Blake.... warranty policy is dictated by the manufacturer, not the dealer. Requiring warranty to be done at the dealers shop is not abnormal for equipment except for large equipment but even then, manufacturers usually limit how much they will pay for travel.
    JD 1025 TLB (2013) ** 60D 7 Iron MMM w/auto-connect ** H120 FEL** 260 BH ** 54" snowblower ** 54" blade ** 52" Front Broom ** Ken's Bolt on Hooks ** Frontier BB2048L box scraper ** County Line 5' landscape rake ** JD Hydraulic Dump MCS ** Artillian Forks w/36" Forks ** JD 3 - Point Ballast Box ** JD I-Match Quick Hitch ** Heavy Hitch front Weight Bar ** Heavy Hitch 3 Point Weight Bar ** Fimco 40 Gallon Sprayer ** EA Aerator ** FitRite Hydraulics Rear SCV ** 12 - 40# suitcase weights

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