I was looking for the deluxe grill guard for my tractor. While I was at the dealer picking up some parts , I asked if they had this item in stock. They said they did at another store. They gave me the price ( witch I have been kicking around ) and said they could have it shipped over. So I told them to ship it. I still was in doubts that it was worth over $100 a piece ( 3 pieces in kit part #bw16585 ). I went today to pick it up today and had them open the box up. When I took out one of the pieces it looked like they slid it across the shop floor. A lot of the paint was scratched off and rusting. I told them I was not going to pay full price or at least through in a can of paint. He called his supervisor over and ask him what they could do for me with this. He looked at it for a minute and said I guess we will have to order a new kit. My response was I was not making another trip back to the dealer and left. On the way home the parts guy ( not supervisor ) calls and said he did not like the answer I was given and ask the owner what they could do. He offered me 10% off the price. Had they made this offer while I was standing their I would have accepted that. I said I think the reason you have this in stock was because the last guy would not accept it either the way it was for new price. I told them I had made up my mind and did not want the item any more. I have no harsh feelings toward the parts guy , he has given me discounts on other things. The supervisor ( one of the brothers kid who own dealership ) on the other hand needs to stay in the back room a away from the public. He will not even acknowledge you when standing at the counter , walks past you no eye contact , nothing.
I have been around this dealership in the past when I was working for AG business. They bought a sprayer from them and the owner had to ride with me to show me how to operate the computer screens. So no bashing on them , just the supervisor ticked me off today and had to vent. So now I am going to make a brush protection guard , just not the headlight guard. I have no way to bend the pipe. I will post up a picture when I get it finished.