Front tires are designed to "lead" the rear. By lead, I mean turn slightly (1-5%) faster. So you are NOT supposed to use
MFWD on paved roads. But I doubt that would have caused the drive shaft to break or come off. Only might cause some front tire slippage and/or hop.
Maybe the Dealer removed it to rule out the
MFWD and forgot to put it back on?

I would try and check with the dealer before buying a new one.
One other thought is someone stole it to fix theirs. Thieves have no morals and would not have worried about damaging anything else to get what they want. A friend had the nozzle for his elevated fuel tank locked to the tank stand. Thieves cut the hose took how ever much they had containers for and let the rest drain on the ground. He was "lucky" he did not have a full tank and was not fined for the spill. This was many years before containment was required to contain spills.

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