We have begun hiring certified John Deere lawn and garden mechanics to help in our customer service department. While they probably won't be able to talk you through a complete engine tear down via email or phone, they CAN provide some great assistance if you're stumped.
You can email them...
Here to learn more about tractors, and both ask and answer technical questions.
Im the Technical Specification Writer for the City of Ames, Iowa, and would love to network with all you mechanically savy people out there!
E: [email protected]