Well after having my 1025r for 2 months, I had an issue I couldn't figure out, On my 60"MMM, the auto connect PTO Shaft had an issue today, the shaft for some reason in a bind, the end of the shaft where its suppose to mate with the mower PTO was pointed up nearly straight up, thankfully I never engaged the PTO, if I had, it would have broken something, like the U-Joint or Yoke on the shaft, so after piddling with it for over an hour, I gave up and loaded the MMM and the tractor onto the trailer, for the hour long drive to the John Deere where I bought it. Quality Equipment in Monroe,NC... Well much to my surprise, when I got there, after explaining the situation, Cass, the service manager and a few guys looked at it and within 5 minutes they had fixed the problem!!! They even showed my a trick in case this happened again... Hats off to the guys at Quality Equipment, Monroe, NC, Thats the definition of service!!! I fully expected, and was prepared to have to leave the tractor there and pick it up a few days later, I did not expect them to drop everything were doing to look at mine, I was very pleasantly surprised, I never knew this kind of service even existed anymore!! Thanks again to Cass and the guys at Quality Equipment Monroe, NC!!!