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My heart is hurting gentlemen and I’ve held off writing this post for a long time. Please understand the facts I’m presenting are 100% and not exaggerated in any way to make me, Deere or my dealership look better or worse.

I purchased a brand new 3046R Deluxe Cab with just about every dealer option and dealer installed including, wheel weights, mirrors, fenders, air seat, mid pto, radio, 3rd function hydraulics, hydraulic lines run to front for grapple, 3rd and 4th rear remotes, block heater, transmission heater, grill guards, and hydraulic cylinder top and tilt kit.

Purchased brand new in October of 2018 from JD Equipment in Lancaster Ohio. Immediately the rear 3pt hydraulics began jerking up and down violently with zero user input, when cool it would rhythmically jerk about every 15 seconds and once warmed up it would jerk as often as ever second. I tried to get the dealer to take a look at it and they were “busy” until December, at which point I released they were being bought out bye AgPro and thus the delay in service. So make a long story short the tractor has been in the shop 19 times(yes 19...) for this issue including rock shaft control valve replacements, hydraulic fluid/filter changes and even had the cab removed and the rock shaft replaced, minor scoring on the rockshaft was blamed and after re assembly the tractor operated normally for 4hrs then went back to 3pt jerking.

After 19 attempts to repair I demanded a meeting with regional Deere Rep name “Mike”, he refused to give me a last name, email or phone number for follow up. During the meeting with AgPro and Deere regional rep they agreed the tractor was not fixable and would order me a new tractor. I payed taxes and insurance again, but as of July 2019 I thought all would be well with a new tractor and all new accessories. Well 4hrs into brush hogging with the brand new 2nd tractor the 3pt jerking started again. He got worse and worse and now with 35hrs on the new tractor the 3pt cannot even hold up a 500lbs ish frontier 60” land plane (I used this with my 1025r for over 1,000hrs). I was sent to a different AgPro dealership for service because I was told the Lancaster location had “no certified technicians”. Well 2 tries to fix later and over 6 weeks of them having my tractor it’s worse than ever and starting jerking before I took it off the trailer and even had a chance to hook an implement to it.

That’s where I am today, 21 attempts yes 21 attempts and Deere dealerships having my tractor for well over 60% of my time of ownership and its jerking worse than ever. I started a claim with Deere customer service and the gentlemen handling my case was not nice or caring, just told me “they will look at it in about 10 days”. I’m a understanding person, I turn wrenches myself, but I’m exhausted and don’t know what to do fellas.

I have several videos I just don’t know how to post, can someone hope me post videos?

Has anyone had problems with 3pt hitch jerking?

My only hunch is the 3rd / 4th remotes somehow are plumbed wrong and causing this, anyone ever had a problem like this?

My original dealer JD no longer exists, AgPro has fried 2 service managers and 2 store managers at my store location, I have no one in my corner that knows my story and is trying to help me. How could I escalate my case with Deere? How could I get ahold of regional Deere rep, I have asked numerous times for his contact info and been denied? How could I get ahold of regional AgPro management?

I cannot thank you guys enough for ideas and suggestions, I’m trying to be positive and constructive, but it’s hard with 21 failed attempts at repairing this issue.

Thanks in advance

Jason

I have attached a picture of my old tractor that I purchased in October of 2018 and the second tractor Deere switched me to in July of 2019.






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My heart is hurting gentlemen and I’ve held off writing this post for a long time.

My only hunch is the 3rd / 4th remotes somehow are plumbed wrong and causing this, anyone ever had a problem like this?
Wow!

:banghead:

You say 3rd & 4th. The 3rd is an electrical solenoid controlled function with buttons on the SCV lever.

4th & 5th are lever controlled remotes.


Were these options factory or dealer installed on each tractor?
 

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Discussion Starter #3
Wow!

:banghead:

You say 3rd & 4th. The 3rd is an electrical solenoid controlled function with buttons on the SCV lever.

4th & 5th are lever controlled remotes.


Were these options factory or dealer installed on each tractor?


Sorry if my lingo is off a little, I’m so stressed about this situation I cannot even think straight.

I have the 3rd function hydraulic button on the loader joystick this was factory installed and part of the deluxe cab package.

The additional 2 rear remotes require flipping a switch then the loader joystick will operate them. This was a dealer installed option and the hydraulic top and tilt cylinders were a Deere accessory and dealership installed both times. They were installed by the same dealership technician both times and he no longer works at the dealership.

Thanks again for all your guys help.

Jason


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:good2: That helps. Common denominator.

We've got some really sharp hydraulic guys. I am not one of them.

They will be along soon.
 

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I'd have gone postal by now...tractor would be mounted in there showroom via a new drive through.

You've got some thick skin to have dealt with all that x 2.

Hope this works out somehow to your favor.......:munch:
 

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:good2: That helps. Common denominator.

We've got some really sharp hydraulic guys. I am not one of them.

They will be along soon.
OP posted about a leaking 2038r also. Man I wouldn't leave that dealership until regional rep, store manager, area ag pro manager, and myself with attorney came to an agreement.

I think the common denominator is the dealership. 3 tractors with issues...no one is that unlucky.

To the OP, I hate that you are having these kinds of issues with your tractor. New tractors should be exciting/happy moments. Deere better take notice. Lots of people are watching here on GTT. Believe it or not Deere has people that do nothing but look at websites like this to see real life issues. Hope you get it sorted out quick, and to your benefit.
 

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Discussion Starter #7
OP posted about a leaking 2038r also. Man I wouldn't leave that dealership until regional rep, store manager, area ag pro manager, and myself with attorney came to an agreement.

I think the common denominator is the dealership. 3 tractors with issues...no one is that unlucky.

To the OP, I hate that you are having these kinds of issues with your tractor. New tractors should be exciting/happy moments. Deere better take notice. Lots of people are watching here on GTT. Believe it or not Deere has people that do nothing but look at websites like this to see real life issues. Hope you get it sorted out quick, and to your benefit.
I am very grateful for your post, I bleed green and have tried very very hard to be a nice guy and be patient, but I am at 27 warranty claims on 2 brand new tractors in less than a year and currently I have zero tractors on my property to use. I purchased brand new and what I thought was the best (and most expensive) brand tractor to eliminate headaches.

I am a father of a 2 year old, husband, own 2 small side businesses, and I’m a 20 year career firefighter/paramedic. Life is full of stress, and this is hands down without a doubt the most stressful thing in my life right now, I’m just sick to my stomach....

Jason


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God bless you

I think you are being one of the most reasonable customers alive considering the issues you are dealing with. I don't know if your state has a lemon law that covers farm equipment or not. If so, the local District Attorney and/or Consumer Affairs office should be able to help.

I'm not a hydraulics guy either but like someone else said, I'd look real hard at the additional remotes and kill the power to those circuits to see if the problem goes away. It just sounds like a switch is flipping back and forth and I'd suspect the additional remotes are involved. They should be fused so pulling the fuse for those circuits would give a quick and easy test.

Deere should be diving deeply into the issue and using this as a teaching moment either on the production line or at the dealership level. The fact they are dragging their feet is discouraging, to say the least. At this point, I would expect Deere to really step up their game and either offer a full and complete refund of every dollar you've paid including taxes or pull another tractor off the line, test it thoroughly and then deliver it to you unless your current tractor can be fixed quickly. If they can fix your current tractor, they should extend the warranty on the hydraulics as that sort of slam bam action is tough on valves, o rings etc.

I tried to find information about JD regional contacts without much luck. I think that information is closely held at the dealer level. I may be able to get it out of a local dealer if you PM me. Maybe not but considering your issue reflects badly on the Deere brand, all the dealers should be anxious to get it solved.

Treefarmer
 

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I think the common denominator is the dealership. 3 tractors with issues...no one is that unlucky.
Not even me!

Yes, another common denominator is the dealer.

I like Treefarmer's idea and what he suggested about isolating the circuits.

I admire your ability to have not just gone postal. I had an issue with a Chrysler vehicle & the dealership I purchased it from. I can tell you that he regional people are kind of like secret agents. In my experience they are not really there to help you, they are there to protect the company. Kind of like HR people.

You can still be kind & polite but you might need to have an ace in your hand to nudge this one over the line and "get some help".

I would suggest contacting your Attorney Generals office and start learning what consumer protection laws your state has.

You don't have to actually bring legal action, but if they are aware of your knowledge of legal remedies, the regional folks will have more incentive to provide other options.


In my case, the dealer ended up having to take back the vehicle they couldn't fix and we were given a refund check for our purchase cost that we could use at any other Chrysler dealership. Over time, I ended up purchasing five vehicles from the second dealer.
 

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Firemoore, you have waaaaayyyy more patience than I've ever had. 21 warranty repairs? For real? I'd have gone ballistic long ago. You have my empathy but unfortunately, I can't offer much more than that.

I hope someone can come up with the 4th/5th SCV install instructions for you. With those, at least you could follow along and check to see if things are installed the way Deere Corp. told them to install it. I'm not sure if all of that is in the service manual or not and I don't even have one of those for your machine to look at.

Imma follow along with this thread. There has to be some stupid simple answer for this.
 

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Not even me!

Yes, another common denominator is the dealer.

I like Treefarmer's idea and what he suggested about isolating the circuits.
It's not saying much for the dealer if in all the times this tractor has been at their shop that they did not try that. :banghead:

I know, maybe AgPro should join GTT for trouble shooting ideas. This is absolutely pathetic, two new tractors with dealer added hydraulics, more than one common denominator there.
 

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You have demonstrated a level of patience that very few have in this day and age. I agree with many others that the problem is not the tractors themselves, but with your dealer and it’s (lack of) service department. You basically have had 3 tractors that are unusable. 2 of the 3046R’s and a 2038R that have all failed to be repaired multiple times by this dealer.

If it were me, I would hire an attorney to start by contacting the manger at the dealer and then move up the Deere chain until you get satisfaction. I hope you have all the paperwork for each warranty repair.

There’s no way anyone should have to experience this level of abuse. No doubt the dealer has billed Deere for these 21 warranty claims and then a replacement tractor so I would think Deere would be very interested in finding out why they were paying for repairs that were not being resolved.

Good luck!
 

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Jason, can you post some pictures? The video needs to uploaded to YouTube or Vimeo and then linked here, GTT does not host videos. Not sure id other pic services host videos or not. Putting them on YouTube with your complaints spelled out is good for you too, JD will not want that negative exposure. Do a little documentary describing every detail.

I've been thinking on this all day and I just can't imaging hoes the addition of the 4th/5th diverter kit could affect the rockshaft. This kit just diverts the flow from the loader ports (SCV #1 and #2) to the rear coupler, it does not change the way the hydraulic fluid flows internally in the valve and does not change the fluid returning to the tank or that feeds the next valve in series.

The 3rd SCV kit does indeed change the flow, so there could be something going on there-good pics of the hardlines feeding it will help us determine if it's correct. A few here have this option so they can compare to theirs and maybe we can find the install instructions too.

The Power Beyond option also changes/redirects the fluid flow, but you didn't mention if you had the option specifically.


As others have written, the common link here is the dealer, how far would you have to travel to get to one with different ownership? Hopefully the one (or two) you've dealt with so far have at least documented every visit so any dealer can see the history.
 

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I have thought about what causes this since May. There are no electrical connections to the rockshaft and no hydraulic components are between the rockshaft control valve and the rockshaft.

My 3039R started bouncing/jerking in May with about 200 hours on it. It has been back to the dealer a few times and the rockshaft control valve, relief/surge valve and the rockshaft housing & piston have been replaced. Before the rockshaft housing was replaced the 3 point would bounce and sometimes drop as much as 5" in a minute or not drop at all over night. After the rockshaft housing was replaced it still bounces but doesn't drop more that 1" in 5 minutes.

The dealer also changed the transmission oil and filter 2 different times. They told me the rockshaft housing was lightly scored when they replaced it. The 3 point would bounce at the same interval but the interval would change depending on the implement on the 3pt and when I shut it off and restarted. The interval would change with the same implement on the 3pt when shut off to refuel and restarted. Before the rockshaft housing replacement I was moving round bales of straw, it bounced every 20 seconds with a bale on the 3pt bale spear and every 2 seconds when I dropped the bale. It was running the whole time I was moving bales and at times it wouldn't bounce at all, bale or no bale.

I will stop by the dealer later this week to see if they heard from Deere.
 

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I have thought about what causes this since May. There are no electrical connections to the rockshaft and no hydraulic components are between the rockshaft control valve and the rockshaft.

My 3039R started bouncing/jerking in May with about 200 hours on it. It has been back to the dealer a few times and the rockshaft control valve, relief/surge valve and the rockshaft housing & piston have been replaced. Before the rockshaft housing was replaced the 3 point would bounce and sometimes drop as much as 5" in a minute or not drop at all over night. After the rockshaft housing was replaced it still bounces but doesn't drop more that 1" in 5 minutes.

The dealer also changed the transmission oil and filter 2 different times. They told me the rockshaft housing was lightly scored when they replaced it. The 3 point would bounce at the same interval but the interval would change depending on the implement on the 3pt and when I shut it off and restarted. The interval would change with the same implement on the 3pt when shut off to refuel and restarted. Before the rockshaft housing replacement I was moving round bales of straw, it bounced every 20 seconds with a bale on the 3pt bale spear and every 2 seconds when I dropped the bale. It was running the whole time I was moving bales and at times it wouldn't bounce at all, bale or no bale.

I will stop by the dealer later this week to see if they heard from Deere.
Vern, thanks for sharing your story! What hydraulic options do you have installed?
 

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Discussion Starter #16
I cannot thank you guys enough for taking the time to read my story and post replies. It really means a lot to me that you guys care about what’s going on with my situation.

I will try to answer as many questions as possible and while the 2 tractor issues were posted in separate forum threads I will copy and paste this post in both sections.

1) I have considered legal action. My sister is a Judge and she has looked into case law for Ohio specifically concerning Deere and excessive or slow warranty repairs. Deere has lost several cases similar to mine one in particular was a combine and Deere failed to make repairs in a timely fashion and had to reimburse the farmer for his crops/lost wages and emotional stress. I am funny, I have faith in humanity, I want my tractor repaired or replaced, not looking for fight. It is not completely out of the realm of possibility though.

2) My Tractor has had warranty repairs at AgPro New Albany and Lancaster, I have requested a meeting with a store and service manager, I’m waiting for a return call on that...

3) Update: I spent over 2hrs on the phone with Deere corporate today. I talked to financial services and they basically offered to let me skip a payment due to the financial hardship of not having a tractor, I told them thank you, but how about we make that no payments till it’s fixed and I was told “there will be fees and penalties, if you don’t make payment sir”. I then called Global Customer Service and talked to Lauren. Frankly the quick and short is he doesn’t seem to really care, he told me he will call my regional rep “Don” but I am not allowed to have his number, he got upset when I asked why I cannot have a meeting with “Don”, he said “it’s a busy time of year but maybe in the next two week”. What really upset me today was when Lauren read my dealers notes on my case. The notes said I “switch implements excessively and use too large of implements” wow, that really disappointed me. I own all frontier implements, all are 60” wide and 1 is 72” wide and all were purchased new from this dealership, I ran these 60” implements with my 1025r, true story seriously. The dealership wants to blame me using 60” implements on a $50,000 3series tractor even when their literature says I can run 8’ implements.

My Deere case number is GSC150054

John Deere 3046R Tractor jerking 3pt hydraulics - YouTube

I put up a short YouTube video, this is about the worst it’s ever been, it cannot even hold up the quick hitch it has nothing to do with the implement. The jerking is always rhythmic, sometimes ever 10 seconds, sometimes twice a second. I have hundreds of these videos on my phone from my less than year of ownership, I could post more but you get the idea.

Thanks again for following this thread and all the ideas guys. I don’t currently have the tractor it’s back at AgPro New Albany so I can’t really take detailed pictures.

I will continue to post updates as they come, good or bad. I bleed green, my truck license plate is “Tractor” true story, this whole thread is not about a smear campaign. It’s therapy for my to write this out and I hope it will get ideas from all your good brains.

Thanks guys

Jason


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Dealer BS.

I read a couple topics from a guy that has 2 broken tractors.. One was replaced because they couldn't fix it. New one has same issue and now his other tractor is down. I think he said 20 some warranty repairs and no end in sight.
I cringe when I read these things. I have no reason to doubt the owner.
As a tech on everything from a weed wacker to a Boeing 737 I have seen some weird crap.
Are mechanical machines repairable? Yup.. Every one of em. The key is finding the failure, the root cause of the failure and then fixing the dang thing. Is it always economically feasible to do that? Nope.
There are failures and there are systemic failures. Or poor assembly or poor parts. It's the job of the technician, the job of the dealer and the responsibility of the manufacturers to make it right.
If it comes in broke, leaking ect and gets repaired.. Well ok. Stuff happens. Comes back again and again for exactly the same issue.. We have a problem.. A big one. NOW the dealer HAS to really get involved. If their minions can't handle it.. Then, as a large dealer group, surely someone is capable of doing the repair.
20x for a single issue? How does this happen? I have no idea and frankly I have never heard of such a thing. Without laying my eyes and hands on the issue I have no idea nor will I speculate on what the root cause is. Again.. I have no reason to discount what the OP is saying is true. Surely it's an issue.
As some have said.. The dealer techs may be idiots, along with the managers. Yup.. Could be. Someone is misguided, confused, over their heads. Maybe all the above at the expence of the customer.
As a dealer tech.. As a dealer group, we can not allow things like this to happen. What tech worth his salt would roll over and play dead saying they can not fix it.. Replace the tractor. And even if ya did.. What the heck do ya do with the broke one? The dealer..#1.. Get rid of yur worthless tech. He just cost you more money than he is worth and it ain't his first goat roping. #2 Hold Deeres' feet to the fire. #3. Take care of the customer. Give them a loaner. If nothing else.. Having a customer run up hours on machine will make ya move along and get it fixed.
Sorry for the long rant but situations like this pizz me off.. And it makes all us techs look bad.

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Discussion Starter #18
I have thought about what causes this since May. There are no electrical connections to the rockshaft and no hydraulic components are between the rockshaft control valve and the rockshaft.

My 3039R started bouncing/jerking in May with about 200 hours on it. It has been back to the dealer a few times and the rockshaft control valve, relief/surge valve and the rockshaft housing & piston have been replaced. Before the rockshaft housing was replaced the 3 point would bounce and sometimes drop as much as 5" in a minute or not drop at all over night. After the rockshaft housing was replaced it still bounces but doesn't drop more that 1" in 5 minutes.

The dealer also changed the transmission oil and filter 2 different times. They told me the rockshaft housing was lightly scored when they replaced it. The 3 point would bounce at the same interval but the interval would change depending on the implement on the 3pt and when I shut it off and restarted. The interval would change with the same implement on the 3pt when shut off to refuel and restarted. Before the rockshaft housing replacement I was moving round bales of straw, it bounced every 20 seconds with a bale on the 3pt bale spear and every 2 seconds when I dropped the bale. It was running the whole time I was moving bales and at times it wouldn't bounce at all, bale or no bale.

I will stop by the dealer later this week to see if they heard from Deere.
My dealership and John Deere corporate have told me they’ve never heard of this issue ever happening and I have had it happened on two tractors like Kenny said I am very curious to hear what hydraulic options you have on your tractor, to see if there’s a common denominator like something isn’t working well together.

Thank you very much for posting your story it makes me feel so much better to know that it’s just not my bad luck.

Jason


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Puzzle

I cannot thank you guys enough for taking the time to read my story and post replies. It really means a lot to me that you guys care about what’s going on with my situation.

I will try to answer as many questions as possible and while the 2 tractor issues were posted in separate forum threads I will copy and paste this post in both sections.

1) I have considered legal action. My sister is a Judge and she has looked into case law for Ohio specifically concerning Deere and excessive or slow warranty repairs. Deere has lost several cases similar to mine one in particular was a combine and Deere failed to make repairs in a timely fashion and had to reimburse the farmer for his crops/lost wages and emotional stress. I am funny, I have faith in humanity, I want my tractor repaired or replaced, not looking for fight. It is not completely out of the realm of possibility though.

2) My Tractor has had warranty repairs at AgPro New Albany and Lancaster, I have requested a meeting with a store and service manager, I’m waiting for a return call on that...

3) Update: I spent over 2hrs on the phone with Deere corporate today. I talked to financial services and they basically offered to let me skip a payment due to the financial hardship of not having a tractor, I told them thank you, but how about we make that no payments till it’s fixed and I was told “there will be fees and penalties, if you don’t make payment sir”. I then called Global Customer Service and talked to Lauren. Frankly the quick and short is he doesn’t seem to really care, he told me he will call my regional rep “Don” but I am not allowed to have his number, he got upset when I asked why I cannot have a meeting with “Don”, he said “it’s a busy time of year but maybe in the next two week”. What really upset me today was when Lauren read my dealers notes on my case. The notes said I “switch implements excessively and use too large of implements” wow, that really disappointed me. I own all frontier implements, all are 60” wide and 1 is 72” wide and all were purchased new from this dealership, I ran these 60” implements with my 1025r, true story seriously. The dealership wants to blame me using 60” implements on a $50,000 3series tractor even when their literature says I can run 8’ implements.

My Deere case number is GSC150054

John Deere 3046R Tractor jerking 3pt hydraulics - YouTube

I put up a short YouTube video, this is about the worst it’s ever been, it cannot even hold up the quick hitch it has nothing to do with the implement. The jerking is always rhythmic, sometimes ever 10 seconds, sometimes twice a second. I have hundreds of these videos on my phone from my less than year of ownership, I could post more but you get the idea.

Thanks again for following this thread and all the ideas guys. I don’t currently have the tractor it’s back at AgPro New Albany so I can’t really take detailed pictures.

I will continue to post updates as they come, good or bad. I bleed green, my truck license plate is “Tractor” true story, this whole thread is not about a smear campaign. It’s therapy for my to write this out and I hope it will get ideas from all your good brains.

Thanks guys

Jason


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Have you tried lifting the implements with a standard top link instead of the top N tilt? I'm wondering if there is some oscillation somehow setting up an internal fluid harmonic somehow.

Treefarmer
 

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Discussion Starter #20
Treefarmer,

I have completely unplugged the top link and went back to my OEM rigid top and side link and same result unfortunately. This problem actually started before I even had possession of the hydraulic top and tilt cylinder, they were backordered and I took the tractor home, and it started almost immediately without the top and tilt cylinders.

Thanks for the question, I appreciate everyone’s participation and compassion in this thread, it really does make me feel better.

Thanks

Jason


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