Yup - that's how mine bent - over extended and raised into three point.Raising 3 point with the ROPS down is sometimes the culprit.
Holy crap! Those are the things we sometimes don't think of, those situations that have such a small chance of happening we don't say "what if...?" and bam, it happens. I hope your customer was okay!If you shorten the ROPS please be careful. I remember a customer who did that years ago. It was all fine until he drove into a low section of his barn and hit his head on a beam. He stopped the tractor just as the ROPS pinned his melon against the beam. He was lucky!