Terrible experience buying from Titan. I ordered a 'kit', consisting of bar, brackets, attaching hardware, shanks, teeth. They broke it into 2 shipments, one of which never arrived. So all I received was the bar. All this company does is make empty promises. There is no corporate number to call to complain; only a foreign call center number where nobody seems to know anything. A month and a half later (and after countless phone calls and e-mails), I STILL could not get the shipment of the rest of my order OR a refund even though they never disputed the fact that the 2nd part of the shipment was returned to them (damaged by and returned to them by FedEx during shipment; never reaching me). I finally opened a dispute with PayPal and my money was refunded. The whole ordeal wasted 1 and a half months' of my time.