Export 260 Backhoe for 1026r Help!

Thanks Kennyd for the link, will try to get in contact with then see what can be done.

Didn't realise that you guys (n Girls) can't get a cab there, seems a bit crazy doesn't it, but if you have been to the UK and our weather you might realise why JD offers it here (Yes its always raining, and in parts of our country yes we do have a hose pipe ban):laugh:.

I think JD needs to listen to their customers, contacting both JD in the UK and the USA both said that they could not supply it, as I was nearly tempted to stop the sale and get a little orange tractor :crazy:

Reading other postings it seems JD do not like dealers sorting out new exports of tractors, but don't know if this includes attachments not availble in other countries. It might be due to dealer needing to keep additional spare parts which would increase JD and the dealer costs, but hey if somthing goes wrong does it matter I might need to wait a week or two for a part on an attachment?

Maybe there is a business here? Export and import JD items that are not available in other countries?

As the 1026r is new here, the demo I saw had a few suttle differences to, seems we don't get the arm rests (Don't think that important for me as it is going to be used for maintianing a woods and i will be on and off, plus I am a weekend woodsman). We seem not to get the tool box either, which I am in two minds about. But I may be wrong and will see when it arrives. Maybe differing laws and regs as I think it aimed more for local councils, golf clubs rather than land owners.

has15 said:

Wow! They want back hoes for the 1026, and we want a cab . Seems JD needs to listen to the customers a little more.:unknown:

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jimed1 said:

It makes you wonder what they are thinking sometimes.
Makes you want to do this.... :nunu:

As great as these machines are, some of their choices in offerings and design make you scratch your head. :think:

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As wise old Solomon wrote there is nothing new under the sun. I have worked in a totally different industry for almost 26 years and have worked in the sales end of things throughout that time. Our company is a wholly owned subsidiary and prior to that we actually sold for other companies as well. People in these companies never seem to understand the market and what people want. I understand there can be problems or restrictions but if there are make sure that your market place and the buyers in that market place know what they are and then seek to do what you can to give the customer what they want. Why wouldn't a company want to do that? Sorry I got on my :soapbox: box. The old golden rule applies in every situation and how much more when it comes to providing and selling products to the market place you are in. Do unto others as you would have them do unto you! Of course I also fully realize this is not always the thing that we do. It is not our inherent nature.

I hope you are able to work it out with a dealership over here in the States to get your backhoe. They are truly a nice tool. I hope you enjoy your new 1026r.

Tiny Tony UK said:

Hi all.

Please excuse me, as I am new to this forum, and from the UK.

Have ordered a EU/UK spec JD 1026r, with 54" cutting deck and a 120C front loader, but here in the UK we do not get the vast choice of attachments that you do in the USA.

One option I really need is a backhoe, but the 260 is not available, and I would like to try to export one from the USA, with perhaps a set of buckets?

Having not done this before, I was wondering if anyone could help, or suggest a JD dealer in the USA who could help me with exporting one from the USA?

My local JD dealer would be willing to help with any problems I have connecting this to my 1026r but cannot import this for me.

It is a pity that JD ar enot prepared to offer the backhoe here in the UK/European market as I think it would be a good option here. The only other option is to buy a third party backhoe with additional frames ETC that would be needed, which is an option I do not want to have to go.

Thanks all

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Tiny Tony,

It seems like you are not the only person realizing the issues caused by John Deere's dealership policies. As an authorized and proud John Deere dealer, we are more than excited about the vast amount of high-quality machines and equipment they build, but their restrictive dealership policies can always be troublesome. Unfortunately, John Deere restricts any dealer from shipping products out of the country (For us, the state of IN in the USA). This means that although we would love to be able to help out customers with their needs no matter where they are, we are unable to fulfill every wish and request. It looks like this a two-way street, as we are unable to export anything out of the US and people outside of the US are unable to import anything. Trust us, we've been trying to find some way of authorized exception to this policy, but have been unable to make any forward progress. While we have never quite received an official response from John Deere as to why these restrictions occur, we speculate that oddly enough some of it might come from the difference between the Standard US and Metric measurement systems. While I'm sure John Deere wouldn't stop global shipping due only to this fact, I wouldn't be surprised if it played into their decision equation at some point. Although we would never want to do anything that might ruin our relationship with John Deere, this idea floating around the web of a importer/exporter of JD equipment (and probably other brands) honestly doesn't seem like that bad of an idea. No guarantees this would be OK from JD, but there seems to be quite a demand to fulfill the needs caused by their restrictions. Just sayin... :mocking:

I hope this helps clarify any issues and concerns people are having regarding international shipments of John Deere equipment and accessories. We will certainly be the first to let you know if we hear of any changes to these policies. Again, even though we have been a successful John Deere dealer for years now, the best source of information always comes directly from the horses mouth! As long as they are saying NO, so are we :gaah: ---- But trust us, we'd rather say yes! :fed:

Good news fron JD

Hi Mutton Power.

Going through my e-mail from JD.com and JD.uk perhaps we can import/export items that are not available in other countries.

I quote from my e-mails

John Deere Customer Contact Center
Turf & Utility Products
USA/Canada.

Dear Mr. Harvey:

Thank you for contacting us regarding your interest in purchasing a 260 backhoe from the United States and importing it to the United Kingdom.

We do not assist with exporting equipment, largely because units manufactured for Europe may vary significantly from those manufactured for the United States; dealers in Europe may not have technical knowledge of units manufactured to United States specifications, and vice versa. However, you may contact a dealer within the United States via our link below:
http://dealerlocator.deere.com/serv...ctCountry=USA&showCountries=USA:CAN&locator=3 . You may contact the freight forwarder at the port from which the unit would be shipping, to inquire about export freight information and specifics.

If we can be of further assistance, please call the Customer Contact Center at 1-800-537-8233. Our center is open 8:00 AM - 6:00 PM EST, Monday - Friday and 9:00 AM - 3:00 PM. EST, Saturday.

Thank you,

So the question is:

1/ Will John Deere allow you to export items that are not available in other countries as a dealer and important, without affecting your relationship with JD
2/ If you can, what differences would there be with a backend of a 1026r bwtween a UK spec and US spec.

"As an authorized and proud John Deere dealer" I would not want to ruin your relationship with JD, but I too want to be "A proud John Deere Customer" and would hate the embarrisment of having to become a less than happy owner of a little orange foriegn tractor..."

Let me know if we need to take this offline so we can have discussions via personal e-mails.

And for everyone who reads this from this forum, I will keep you all posted as to the outcomes on this thread.