Green Tractor Talk banner

1 - 14 of 14 Posts

·
Premium Member
Joined
·
40 Posts
Discussion Starter #1
Last week I noticed a couple spots of oil on the floor in my garage under my new tractor with around 13 hours on it. Seems to be seeping from the drain bolt on the right side of the front axle and drips down onto the mower draft arm. Wondering if it's maybe a messed up crush washer under the bolt or something worse. Has anyone else had this same problem?

I'm hesitant to have the dealer come and get it because I know I'll lose it for a couple weeks by the time they fix it. With the grass growing like it is, I just can't afford that right now!
 

·
Premium Member
Joined
·
9,055 Posts
I would also take a few pictures of the drops of oil for your documentation. Did you happen to put a wrench on the drain bolt to see if it was tight? If it is, I would let the service department know and as also pointed out, watch the fluid level. Did you check the fluid level to see if perhaps it was overfilled?

Another thing you can do is ask the service department to put you on their schedule and to let you know a day or two before they need to come and get the machine or have you drop it off to them. This is how I schedule with my local shop for my Zero turn and they slot me in the schedule, I keep the equipment and keep using it right up until the appointment day. Then my mower goes to their shop and gets serviced and returned the same day, instead of sitting at their place awaiting attention.

It's the most efficient use of everyone's time, their time as well as mine, plus I keep using the machine and monitoring the condition until the service appointment.

It also helps the dealer as they don't have to shuffle the mower around and in and out of the shop awaiting its repair slot to open. Sort of like a doctors appointment, show up at the designated time and then leave when done. Make sense for the service department and for me. But I have to make sure that since they are giving me the courtesy of being this flexible, I have to make sure to be ready and provide the equipment when THEY are ready for it. No excuses or no changing of the appointment, Otherwise, the courtesy of this arrangement will not be offered again.

Sure beats having to sit in the doctors office everyday for two weeks until your appointment day to be seen.......can you imagine if you had to wait at the doctors office from when the appointment was first made until you were seen? Certainly not efficient for anyone involved. :laugh::lol:
 

·
Premium Member
Joined
·
40 Posts
Discussion Starter #4
Great ideas. I'm going to call my dealer and see if they can work something like that out for me.

I would also take a few pictures of the drops of oil for your documentation. Did you happen to put a wrench on the drain bolt to see if it was tight? If it is, I would let the service department know and as also pointed out, watch the fluid level. Did you check the fluid level to see if perhaps it was overfilled?

Another thing you can do is ask the service department to put you on their schedule and to let you know a day or two before they need to come and get the machine or have you drop it off to them. This is how I schedule with my local shop for my Zero turn and they slot me in the schedule, I keep the equipment and keep using it right up until the appointment day. Then my mower goes to their shop and gets serviced and returned the same day, instead of sitting at their place awaiting attention.

It's the most efficient use of everyone's time, their time as well as mine, plus I keep using the machine and monitoring the condition until the service appointment.

It also helps the dealer as they don't have to shuffle the mower around and in and out of the shop awaiting its repair slot to open. Sort of like a doctors appointment, show up at the designated time and then leave when done. Make sense for the service department and for me. But I have to make sure that since they are giving me the courtesy of being this flexible, I have to make sure to be ready and provide the equipment when THEY are ready for it. No excuses or no changing of the appointment, Otherwise, the courtesy of this arrangement will not be offered again.

Sure beats having to sit in the doctors office everyday for two weeks until your appointment day to be seen.......can you imagine if you had to wait at the doctors office from when the appointment was first made until you were seen? Certainly not efficient for anyone involved. :laugh::lol:
 

·
Registered
Joined
·
2,200 Posts
I would also take a few pictures of the drops of oil for your documentation. Did you happen to put a wrench on the drain bolt to see if it was tight? If it is, I would let the service department know and as also pointed out, watch the fluid level. Did you check the fluid level to see if perhaps it was overfilled?

Another thing you can do is ask the service department to put you on their schedule and to let you know a day or two before they need to come and get the machine or have you drop it off to them. This is how I schedule with my local shop for my Zero turn and they slot me in the schedule, I keep the equipment and keep using it right up until the appointment day. Then my mower goes to their shop and gets serviced and returned the same day, instead of sitting at their place awaiting attention.

It's the most efficient use of everyone's time, their time as well as mine, plus I keep using the machine and monitoring the condition until the service appointment.

It also helps the dealer as they don't have to shuffle the mower around and in and out of the shop awaiting its repair slot to open. Sort of like a doctors appointment, show up at the designated time and then leave when done. Make sense for the service department and for me. But I have to make sure that since they are giving me the courtesy of being this flexible, I have to make sure to be ready and provide the equipment when THEY are ready for it. No excuses or no changing of the appointment, Otherwise, the courtesy of this arrangement will not be offered again.

Sure beats having to sit in the doctors office everyday for two weeks until your appointment day to be seen.......can you imagine if you had to wait at the doctors office from when the appointment was first made until you were seen? Certainly not efficient for anyone involved. :laugh::lol:
Should just have a field service guy come out and check it out. New machine leaking like that is either from incompetence or part failure. They should do everything they can to give HIM the courtesy of keeping his tractor running so he can keep up on the grass. This “we’re busy and will get to it soon” bs is not acceptable. If they want to keep me for a continued customer, they are going to earn those monthly payments I’m putting out for mine. If something needs to go to the shop for warranty work, something else needs to be on that trailer to mow with while they fix it.
 

·
Premium Member
Joined
·
2,900 Posts
Perhaps it is the washer like you suggested. Assuming you have given it a little nudge to be sure it is snug, it might be as easy as getting the dealer to give you a new one and do a change out. Of course you want to be quick so you don't lose much fluid.

Good thing it's not the axle seals, this happened to mine in the first few months, fortunately under warranty.

IMG_8220.jpg
 

·
Registered
Joined
·
2,066 Posts
Keep in mind grass, or any other vegetation, does not like oil. It will kill it.

I do as Sulley practices. Make the appointment for first thing in the AM. I make sure it is clean and all unnecessary implements/attachments not related to the repair are removed. Once dropped off, I head to the bakery to get the service techs a box of fried rolls for the break room. You would be amazed how much good will a box of donuts buys.
 

·
Premium Member
Joined
·
40 Posts
Discussion Starter #10
Good advice and beautiful Daytonas! Are they yours??

Ordered the gasket for the drain plug. Gonna replace and see if that does the trick. If not, then onto plan B.

Keep in mind grass, or any other vegetation, does not like oil. It will kill it.

I do as Sulley practices. Make the appointment for first thing in the AM. I make sure it is clean and all unnecessary implements/attachments not related to the repair are removed. Once dropped off, I head to the bakery to get the service techs a box of fried rolls for the break room. You would be amazed how much good will a box of donuts buys.
 

·
Registered
Joined
·
2,066 Posts
  • Like
Reactions: rtgt and brogers93

·
Premium Member
Joined
·
423 Posts
Keep in mind grass, or any other vegetation, does not like oil. It will kill it.

I do as Sulley practices. Make the appointment for first thing in the AM. I make sure it is clean and all unnecessary implements/attachments not related to the repair are removed. Once dropped off, I head to the bakery to get the service techs a box of fried rolls for the break room. You would be amazed how much good will a box of donuts buys.
That's funny, I also do the bakery thing, the backroom guy's love it.
 
  • Like
Reactions: rtgt

·
Premium Member
Joined
·
40 Posts
Discussion Starter #14
Figured I'd give an update on this in case anyone else runs across the same problem. I replaced the gasket (washer) and bolt on the front axle and used the tractor yesterday. Still leaking. My guess is that the area around the drain hole wasn't machined properly OR there is a small crack that I couldn't see. Either way, gonna have to have the dealership fix it. Very disappointed.
 
1 - 14 of 14 Posts
Top