[flyweight]

Well! Hello to you too.

Sorry for your problem.
Have you discussed and tried to resolve this problem with the Dealer Manager?

 

[flyweight]

And just curious why you just joined the site and your first post is this? This is AFTER all of this has transpired.

From reading the Title of his very FIRST post, there must have been a major disagreement, because the OP named the dealer right out the gate.
Sounds like he's not seeking help, but only to bash the dealer.