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Discussion Starter #1 (Edited)
All,

We have noticed that there are posts related to RK Tractors on the Green Tractor Talk Forums. We appreciate the exchange of information, and we have tremendous respect for Deere, their products and their customers. Having seen some accurate and inaccurate information being shared, we fell an obligation to the users of this forum, and our own brand, our employees and our customers to present some key facts related to RK Tractors. We have no intention of having a presence on this forum, just wanted to put the correct information out there for users to have.

1. RK Tractors range from 19 to 74HP. All engines from 19 to 55 HP are made by Yanmar, same engines that are in Deere tractors, and the 74 HP engine is made by Deutz.We launch the 74HP next month.
2. Tong Yang Moolsan (TYM) makes all of our tractors, which undergo final assembly in our two tractor assembly centers located in OH and FL.
3. TYM is the second largest manufacturer of under-60 HP tractors sold in the U.S. Kubota is the largest. TYM builds most of the Mahindra brand tractors sold in the U.S., but they are lower spec and use mostly different engines than what are in RK Tractors.
4. TYM does make their own engines. TYM is the parent company of Kukje Machinery, manufacturers of engines that go in Mahindra, Branson, and certain models of TYM tractors sold in global markets. Again, RK Tractors have Yanmar and Deutz engines.
5. TYM makes their own transmissions.
6. RK Tractors are sold exclusively through Rural King stores, 40 of the current 113 total RK stores today, and we plan to offer at all in 2019.
7. RK Tractors are high-spec with premium features. There are no options to purchase because everything is standard. That is how we have chosen to go to market.
8. An objective comparison of specifications will reveal that RK Tractors are second to none.
9. We provide parts & service support through a multi-layered network that uses RK stores, mobile techs and our tractor assembly centers. Our spare parts are housed in our 1m Sq/ft Ohio distribution center.
10. We use our own truck fleet to transport tractors to our stores.
11. Because we buy RK Tractors directly from the manufacturer and sell directly to tractor buyers and not dealers, our prices are significantly lower that that of any other brand.
12. All RK Tractors come with an 8-year, 3000 hour powertrain warranty, parts & labor included, no deductible. There is no better warranty.
13. Korea is the primary manufacturing location for RK, New Holland, CaseIH, Mahindra, Kioti, LS, TYM, McCormick, and Branson brand under-60 HP tractors sold in the U.S.
14. Retail financing is provided by DLL, formerly know as Agricredit, and the 4th largest AG equipment lender in the World.
15. All tire & wheel assemblies are made in the U.S. by Titan International.
16. Yes, Rural King sold tractors in the past, but this program includes the entire package of products and services required to be successful for the long haul
17. More information can be found by visiting rktractors.com

Thank you for reading, we just wanted to present the key facts so forum users have the straight scoop.
 

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:thumbup1gif: been watching about ur brand of tractors on u-tube-with-Out doors with the Morgans. lots of good info there so far. i really liked the 3 pt blade-and the fact how ur design lets it sit off set of the tractor. way cool-something u would only see on a road grader--and now is on a 3 pt back blade.

also loved ur dump trailer too.

i wish i had a Rural King closer to me--its a 2 hr drive any way i go to the store so far...........i'm hoping that will change for me in the future.
i bought a tiller 2 yrs at ur store-when the 12% rebate was on-ha! still got the rebate card in my wallet -as ur mail order won't allow me to spend it that way:nunu: for me that stinks. if i could use it online-it would of been gone:laugh:

i hope ur brand does good for ya.
 

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I just found some used turf tires for my JD 3720. The tires and rims came off a Branson tractor. He bought some tires and rims that came off of a JD. He said they bolted right up on his Branson.
I just did some measuring and things looked good for bolting up. We shall see , too cold today to mess with them.
 

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RK Tractor Guy,


Are you the same person as RK Tracor Guy over on the other thread about Rural King tractors? If so, why did you create two accounts?
 

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Also, RK Tractor Guy or RK Tracor Guy,

If you are the same person, do you care to share your name and contact information rather than just at rktractors.com?
Just for the record.
Hi,
I wanted to reply to the thread below, but it is closed.

https://www.greentractortalk.com/forums/non-deere-tractors/151242-rural-king-tractors-5.html

The reason I brought back this old thread is the fact that I had a similar experience with “Doug” (AKA “RK Tracor Guy” or “RK Tractor Guy”). I may need to edit this post to provide another link to my interaction on youtube.

I have also been intrigued by the RK brand and ran across the “Outdoors with the Morgans” youtube channel as a result. Mike appears to be a guy with a great deal of integrity and I respect him for that. He also lives not more than an hour from where I grew up.

Recently he posted a video of him doing the first oil change on the RK55 (number 215 in his series). It did not go well due to the design of the tractor as related to the backhoe sub-frame that was installed on that tractor. (It was not removed for this oil change) Numerous people commented on that. RK Tractor Guy repeatedly popped up to defend the design stating that “Yanmar makes the engine which dictates where the drain plug is, and it only takes 5 minutes to remove and reinstall the cross member. (I wonder what happens when you try and remove and install it with the backhoe on the tractor.)

I commented that he should be more receptive to the feedback provided by potential customers. He stated I was being harsh. I’ll let you all be the judge. My interaction is under a comment by Paul Barkhurst and I’m Jeffrey Allan 
I bring this up, as to me, it shows that Rural King (or at least their representative) does not value customer input / opinions in order to grow their business.

Just to be fair I’ll share my opinions of the RK. I did have the opportunity to walk around and sit in an RK 37 with a cab a couple of months ago.

Likes
Price – Lot of features for the money. Radio is located in front of you rather than behind/beside you, higher advertised lifting capacity, capability to recirculate the airconditioner vs continual fresh on the Deere. Entire RK 37 hood lifts up for access.

Dislikes.
No proven dealer network. No reliability durability history. Reports from other TYM built tractor owners on parts availability. It is not a Deere. :hide: Switchgear in cab seems to be mostly an afterthought. (Cruise control on/off switch is one place while “resume/set” is in another for example. Likewise for the wipers and lights; not like the two basic pods for lighting /cruise/ engine controls on a Deere.) No true “shuttle shift” for the manual trans. (still have to clutch) Will Rural King still be selling tractors for the duration of the 8 year 3000 hour warranty. Perceived poor customer support. It is not a Deere.

Thanks,

Jeff
 

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Soooo...it appears that "RK Tractor Guy" (AKA Doug) has quit working for RK, and the customer service is getting worse for owners. I can't say I'm surprised much, buying a tractor from any big box store never seemed like a great idea to me, I remember when TSC and Cabellas tried it too.

https://www.tractorbynet.com/forums/rk-tractors-owning-operating/418027-rk-customer-service-help-suggestions.html#post5548382


Here is another RK thread here:
https://www.greentractortalk.com/forums/non-deere-tractors/151242-rural-king-tractors.html
 

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Awe shucks.

They still haven't managed to use their own trucks to bring any to our local RK. :munch:


They still have a good price on catfish food......
 

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I looked at a TYM some years ago and it looked to be a pretty decent tractor. Nice layout sloped hood. Skid steer quick attach and even had standard rear remotes.

The main reason I went with Deere is because of parts support and the ability for consumers to easily purchase the tech manuals on CD or hard print. I do most of my own repairs so accessibility to information and parts is paramount to me.

The one issue I sometimes have with Deere is sometimes I feel they over-engineer things and then make other things such as teloscopic draft links and rear remotes add on extras.
 

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Soooo...it appears that "RK Tractor Guy" (AKA Doug) has quit working for RK, and the customer service is getting worse for owners. I can't say I'm surprised much, buying a tractor from any big box store never seemed like a great idea to me, I remember when TSC and Cabellas tried it too.

https://www.tractorbynet.com/forums/rk-tractors-owning-operating/418027-rk-customer-service-help-suggestions.html#post5548382


Here is another RK thread here:
https://www.greentractortalk.com/forums/non-deere-tractors/151242-rural-king-tractors.html
i remember the tv ads that was on tv yrs ago for them tractors from Cabellas. they really hammed them ads up to sell those tractors back then.
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news is-that Rural King is to put a store in the empty K-mart store in Altoona, Pa..:thumbup1gif:have no real time of this to happen for sure-just gossip thru the wind for now. i have all fingers and toes crossed it does happen, as i love their store for now.
 

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i remember the tv ads that was on tv yrs ago for them tractors from Cabellas. they really hammed them ads up to sell those tractors back then.
..........................................................
news is-that Rural King is to put a store in the empty K-mart store in Altoona, Pa..:thumbup1gif:have no real time of this to happen for sure-just gossip thru the wind for now. i have all fingers and toes crossed it does happen, as i love their store for now.
They put one in an old Kmart a couple years ago in Clearfield - it’s huge!

Only have been there once - I hate that town and have no reason to go there. Wish they would put one in Dubois along with a Home Depot.....and some of those fancy burger joints.....
 

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According to the local news rag, one is coming to the old Sears at the Nittany Mall in State College in 2020.
 

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They are using the same Yanmar engine as the 1025r and note the air cleaner orientation.......

Do you think the local RK store is up for replacing engines when the air cleaner bracket causes damage and the engine ingests the metal fragments...??
 

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Brick and Mortar retailers are under tremendous financial pressure as a result of internet sales. No one is exempt from the pressure, as it has already dramatically transformed Best Buy and while Sears is on life support with their small local stores and JC Penney is just about done, even behemoth market makers such as WalMart have scaled back plans and closed stores.

Remember the days of the thriving HUGE Book Stores like Barnes and Noble and there was the other large book store chain out of Ann Arbor, which was acquired by Barnes and Noble? Now, books are read by fewer people and more and more are becoming "digitized" because of Kindles and similar technology. Retail book business is within a decade of being gone from the landscape of American retailers except on the very localized small stores owned and worked by the owners who target a specific clientel. But these will be few and far between and truth is many owners will run their stores well beyond the point where they make economic sense and either they will be carrying their stores out of a sense of loyalty or for something to keep them busy. But that too will come to and end.

It's a massive financial undertaking to launch the tractor "private label" brand for RK and to build the necessary infrastructure to establish and supply a retail distribution system. Our local RK hired as their "Service Manager" the former technician who worked in my friends small engine shop. He is a real friendly guy and talks a good game but he is one of the least talented technicians I have ever seen and he would rather tell you what you want to hear, verses dealing with the problem. As we all know, this always ends poorly because as the customer gets strung along and their issues aren't resolved, patience wears thin and eventually, things always come to a head.

RK's core business has to be their retail stores and with that under such pressure, the tractors are an expense they can ill afford. While the venture into selling tractors won't be the demise of RK, it is an expense it can ill afford and when they have to make hard decisions about uses of capital, the tractors will be the first on the chopping block. They are in the infancy of getting the tractors in their store locations and with the issues they are facing, this entire expansion into tractors is likely over within 24 months or less.

I hate to see people left in a lurch, but for anyone who owns their RK tractor, they had best locate another source for parts and service. Another interesting possible development is I noticed that they are directing people for questions about their financing of tractors to a different lender than mentioned in "Dougs" posting of "the RK facts". There are many possible reasons for this, but the reality is that lenders don't like collateral that is hard to convert to cash and a tractor brand without a distribution and support network is unappealing to all but the most stalwart tractor owners who can and do handle all service and repair issues themselves............If RK can't offer a financing source for new tractor sales, this entire experiment will come to a conclusion even sooner.
 

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We have an ACE Hardware store nearby that started selling Yanmar tractors a few years ago. That lasted less than two years and the tractors have now vanished. The nearest dealers now are a 100 miles away.
 

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Soooo...it appears that "RK Tractor Guy" (AKA Doug) has quit working for RK, and the customer service is getting worse for owners. I can't say I'm surprised much, buying a tractor from any big box store never seemed like a great idea to me, I remember when TSC and Cabellas tried it too.

https://www.tractorbynet.com/forums/rk-tractors-owning-operating/418027-rk-customer-service-help-suggestions.html#post5548382


Here is another RK thread here:
https://www.greentractortalk.com/forums/non-deere-tractors/151242-rural-king-tractors.html
RK's (Dan's/RK Tractor Guy) Customer service was poor from the get-go. Based on my interaction with him as detailed earlier on this thread, I'm surprised he lasted this long with RK. Any high level representative that will not even entertain comments, criticism (constructive) or suggestions from customers or potential customers has no business being in that position. :banghead:

My $.37

Jeff
 
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