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What are your experiences with this company with its acquisition of 28 dealers in the Northeast? The dealer I had been buying from for 15 years was bought out by them.
 

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I have made all my tractor purchases from United here in North Texas. No real issues. Like dealing with any large company. Before long it will be 2-4 companies that own all the dealerships.
 
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My dealer was Padula Bros in Lancaster MA before "the big buy out" by United Ag & Turf.

To be honest, I haven't really noticed much difference other than that their on-line parts service has improved slightly. I would have expected more horse-trading between the various locations to move equipment around but they either do that very low key or not at all.
 

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2020 1025R, 120R, 54D
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I had a great experience at UA&T in Farmington, CT when I bought my 1025R. They are, I believe, one of the top 5 or 10 Deere dealers in the nation. They have tremendous buying power and that translates to better deals (current situation notwithstanding). My dealer was acquired last June and I purchased in September. The salesman told me there were 2 differences after the acquisition... better pricing and a new sign out front. It was all the same people doing all the same jobs but with different owners.

There's a local single-site dealer 5 miles from me (UA&T is 45 minutes away) that couldn't come close on the package price (about a 7% difference). My concern, had they been closer, was how long will the mom & pop shops be around.

I also have a cousin that manages a local farm and he's done a significant business with the United location I bought from. That was enough recommendation for me.
 

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What are your experiences with this company with its acquisition of 28 dealers in the Northeast? The dealer I had been buying from for 15 years was bought out by them.
Did your sales rep stay with the new ownership, or will you have to start over?

Had an outstanding sales rep here, was my father's rep then I bought from him. Long-term business relationships aren't something new owners should want to mess up. I don't expect the red carpet, but I don't want to feel like a stranger at a car dealership, waiting for someone to offer me coffee.
 

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2020 Ford F-350 Tremor sport.
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My dealer was Blackmount Equipment in North Haverhill NH. Parts dept has new faces and some old but seams to be the same. I called the other day looking for a Woods 84” grading scraper. I left a message and no call back, second time I got a salesman. He said they don’t carry Woods anymore but do have frontier. I told him what I was looking for and he had no idea what one was. I was told I’d get a call back with what they could get and how much. That was two days ago and I’m not planning on receiving that call anyway.

I purposely stopped going to the other big dealer in the Vermont area because of how bad the sales and parts were. Now it’s happening again. Why would they bother with a $2000 implement? Must be to much trouble. I still will own John Deeres but other than parts being bought there, I’m planning on spending my money for implements at the Kubota dealer!
Really is a shame, best tractor in the world with lousy customer service! I’m still loving the brand, just not the dealers!
 

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1025r, bucket, plow, forks, 54d
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Bought my 1025r in February this year from United A&G in Plainfield CT. Prior to that they were Stanton's Power Equipment. I always had good luck with Stanton's, bought a couple chainsaws and a riding JD x300 there. The sales person who I bought the 1025r from was okay. I was a first time tractor buyer but did a lot of research and had a pretty good idea what I wanted and what implements I wanted. She answered my questions but didn't seem like a true "tractor person". She is no longer with them. The guys that delivered my 1025r were great, walked me through everything and answered all my questions. In April/May I emailed U A&G about an iMatch and they responded the same day. There are lots of new faces in the Plainfield location, but so far so good for me.
 

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Discussion Starter · #9 ·
Did your sales rep stay with the new ownership, or will you have to start over?

Had an outstanding sales rep here, was my father's rep then I bought from him. Long-term business relationships aren't something new owners should want to mess up. I don't expect the red carpet, but I don't want to feel like a stranger at a car dealership, waiting for someone to offer me coffee.
My favorite manager had retired a few years before the acquisition. He will be hard to replace.
 

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Discussion Starter · #10 ·
Bought my 1025r in February this year from United A&G in Plainfield CT. Prior to that they were Stanton's Power Equipment. I always had good luck with Stanton's, bought a couple chainsaws and a riding JD x300 there. The sales person who I bought the 1025r from was okay. I was a first time tractor buyer but did a lot of research and had a pretty good idea what I wanted and what implements I wanted. She answered my questions but didn't seem like a true "tractor person". She is no longer with them. The guys that delivered my 1025r were great, walked me through everything and answered all my questions. In April/May I emailed U A&G about an iMatch and they responded the same day. There are lots of new faces in the Plainfield location, but so far so good for me.
I was a Stanton customer for 15 years. Currently the United acquisition has been a rocky road. Not sure how I completely feel yet.
 

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I was a Stanton customer for 15 years. Currently the United acquisition has been a rocky road. Not sure how I completely feel yet.
Looking back, I think if I went in to buy a tractor and didn't know what I wanted it would have been a very trying experience. I basically only used the sales person to give me quotes, which helped me make my decisions on what attachments to get.
 

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My dealer was Padula Bros in Lancaster MA before "the big buy out" by United Ag & Turf.

To be honest, I haven't really noticed much difference other than that their on-line parts service has improved slightly. I would have expected more horse-trading between the various locations to move equipment around but they either do that very low key or not at all.
I had used a dealer in Nashua, NH in order to avoid tax. I bought an X580 and was promised I could upgrade with no problems. Less than a year later I went to trade up to an X738 and I was told by the same salesman they didn't take trades. I went off on the A--hole like a rocket, and moved all of my JD purchases, service and support to Padula Brothers in Lancaster. I was given lower prices, better service and it made the whole process a much better experience.

The year after I went back and bought my 1023e, attachments, etc.. Same salesman / manager, and almost every penny I spent on the X738 counted towards the sale. Padula was absorbed by United AG and everything is actually better now. Immediate response, low prices, and great support. I bought a Gator for my wife and who knows how many attachments from United AG in Lancaster and suggest anyone within 50 miles of the dealership try them as well.

United AG = A good company.

PS, the northeast headquarters is located in Maine.
 
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I use the North Canaan location and so far the service and support has been very good. I might go as far to say it's been exceptional! They advocated to Mother Deere for me to get the upgraded 270B bucket cylinder with 1.25" diameter piston rod under warranty and they delivered! I have nothing but good things to say at this point.
Sincerely
 
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