I have made all my tractor purchases from United here in North Texas. No real issues. Like dealing with any large company. Before long it will be 2-4 companies that own all the dealerships.
Did your sales rep stay with the new ownership, or will you have to start over?What are your experiences with this company with its acquisition of 28 dealers in the Northeast? The dealer I had been buying from for 15 years was bought out by them.
My favorite manager had retired a few years before the acquisition. He will be hard to replace.Did your sales rep stay with the new ownership, or will you have to start over?
Had an outstanding sales rep here, was my father's rep then I bought from him. Long-term business relationships aren't something new owners should want to mess up. I don't expect the red carpet, but I don't want to feel like a stranger at a car dealership, waiting for someone to offer me coffee.
I was a Stanton customer for 15 years. Currently the United acquisition has been a rocky road. Not sure how I completely feel yet.Bought my 1025r in February this year from United A&G in Plainfield CT. Prior to that they were Stanton's Power Equipment. I always had good luck with Stanton's, bought a couple chainsaws and a riding JD x300 there. The sales person who I bought the 1025r from was okay. I was a first time tractor buyer but did a lot of research and had a pretty good idea what I wanted and what implements I wanted. She answered my questions but didn't seem like a true "tractor person". She is no longer with them. The guys that delivered my 1025r were great, walked me through everything and answered all my questions. In April/May I emailed U A&G about an iMatch and they responded the same day. There are lots of new faces in the Plainfield location, but so far so good for me.
Looking back, I think if I went in to buy a tractor and didn't know what I wanted it would have been a very trying experience. I basically only used the sales person to give me quotes, which helped me make my decisions on what attachments to get.I was a Stanton customer for 15 years. Currently the United acquisition has been a rocky road. Not sure how I completely feel yet.
I had used a dealer in Nashua, NH in order to avoid tax. I bought an X580 and was promised I could upgrade with no problems. Less than a year later I went to trade up to an X738 and I was told by the same salesman they didn't take trades. I went off on the A--hole like a rocket, and moved all of my JD purchases, service and support to Padula Brothers in Lancaster. I was given lower prices, better service and it made the whole process a much better experience.My dealer was Padula Bros in Lancaster MA before "the big buy out" by United Ag & Turf.
To be honest, I haven't really noticed much difference other than that their on-line parts service has improved slightly. I would have expected more horse-trading between the various locations to move equipment around but they either do that very low key or not at all.