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So, I've been watching the other threads on this and decided it was (past) time to get on it myself. First up, 2016 1025R with ~160 hrs in it, and has the "old" air cleaner.

So, I contacted my dealer and spoke to the service manager. This is a partial text of the email I got back.

We recently just got off the phone talking about the product replacement for the air cleaner cover on a 1025r. the PIP # for the repair is 18LV188. it is a fix as fail replacement. however if you would like to talk to someone higher up that might be able to do something for you i am sending you contact information for our district rep. talking to him about your concerns and hopefully he will be able to do something for you

Basically, he told me "Yea, if it fails they will fix it, but not until then"

We went back and forth with it, with him agreeing with me that it was a stupid policy, but that his hands are tied. Wanting to know for sure what was going on and being done with the deck project mentioned in another thread I pulled her in and began to tear into it.

I wanted to get the hood off, just for ease of access, but found that my hand tool set was missing the required hex sockets (long story involving a divorce, my father, and a flood) and wasn't going to play around with Allen wrenches, so I went to HF and picked up an SAE and a metric set of each, then a rolling work cart as well, because 1) Harbor Freight, and 2) I'm tired of setting stuff down wherever I can find a convenient place when working on stuff.

(nice paragraph long sentence there…)

This is what I found.

2016-1025r-AirCleaner-ValveCover - Before.jpeg

2016-1025r-AirCleaner-ValveCover - After.jpeg

Before and After removal.

There seems to be a bit of an issue with the bracket...


I don’t see any signs of cracking. The stuff you see in the middle seems to be nothing more than scratches in the finish, no lips or anything, I plan on getting in around the valve cover bolts, clean them up good and inspect them as well, but I don’t see or feel any issues there atm.

So, life has prevented me from following up, but I wanted to see what the “Collective Wisdom” of GTT was before I went forward. I was hoping to get the new airbox setup on before I used it again, but will need to cut the grass this weekend, so the old airbox is going back on – although I will be tightening the bracket a tad more than it was when it came off…
 

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So, I've been watching the other threads on this and decided it was (past) time to get on it myself. First up, 2016 1025R with ~160 hrs in it, and has the "old" air cleaner.

So, I contacted my dealer and spoke to the service manager. This is a partial text of the email I got back.

We recently just got off the phone talking about the product replacement for the air cleaner cover on a 1025r. the PIP # for the repair is 18LV188. it is a fix as fail replacement. however if you would like to talk to someone higher up that might be able to do something for you i am sending you contact information for our district rep. talking to him about your concerns and hopefully he will be able to do something for you

Basically, he told me "Yea, if it fails they will fix it, but not until then"

We went back and forth with it, with him agreeing with me that it was a stupid policy, but that his hands are tied. Wanting to know for sure what was going on and being done with the deck project mentioned in another thread I pulled her in and began to tear into it.

I wanted to get the hood off, just for ease of access, but found that my hand tool set was missing the required hex sockets (long story involving a divorce, my father, and a flood) and wasn't going to play around with Allen wrenches, so I went to HF and picked up an SAE and a metric set of each, then a rolling work cart as well, because 1) Harbor Freight, and 2) I'm tired of setting stuff down wherever I can find a convenient place when working on stuff.

(nice paragraph long sentence there…)

This is what I found.

View attachment 690700

View attachment 690702

Before and After removal.

There seems to be a bit of an issue with the bracket...


I don’t see any signs of cracking. The stuff you see in the middle seems to be nothing more than scratches in the finish, no lips or anything, I plan on getting in around the valve cover bolts, clean them up good and inspect them as well, but I don’t see or feel any issues there atm.

So, life has prevented me from following up, but I wanted to see what the “Collective Wisdom” of GTT was before I went forward. I was hoping to get the new airbox setup on before I used it again, but will need to cut the grass this weekend, so the old airbox is going back on – although I will be tightening the bracket a tad more than it was when it came off…
I’ve not had issues with the air cleaner on my 2015 yet, but I’m also planning on replacing it with the new design.

In my opinion JD should have the integrity to replace all of them free of charge.
 

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As a good will gesture, even if the JD corp doesn't permit the change over, your dealer should step up and take one for the team. If this fails and causes some of the damage that has been shown with other 1025r, and your dealer is the one that gets instructed to do it, they will NOT recoup their regular hourly rate from JD. But if for some strange reason they actually did get the exact hourly rate from JD, it will still definitely cost your dealer more in time alone since any time they spend replacing your motor will mean time they arent making money somewhere else.
Whats the whole bracket assembly cost, under $200 for a person walking in the door? That tells me the dealer is paying what..... less than $100 and spending less than an hour to make things right?

But alas, I'm just a simple kind of guy that thinks doing the right thing is always best......what do I know. :banghead:
 

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Here's a question for your dealer. Would they do the A/F relocation update if, say for example, the rubber strap broke and came up missing? Does that fall within 'fix as fail' ? Didn't you just mention that when you went to check the torque of the nuts holding the bracket, the strap was mysteriously missing? And somehow found its way into the garbage can? (Hint hint)
 

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So, I've been watching the other threads on this and decided it was (past) time to get on it myself. First up, 2016 1025R with ~160 hrs in it, and has the "old" air cleaner.

So, I contacted my dealer and spoke to the service manager. This is a partial text of the email I got back.

We recently just got off the phone talking about the product replacement for the air cleaner cover on a 1025r. the PIP # for the repair is 18LV188. it is a fix as fail replacement. however if you would like to talk to someone higher up that might be able to do something for you i am sending you contact information for our district rep. talking to him about your concerns and hopefully he will be able to do something for you

Basically, he told me "Yea, if it fails they will fix it, but not until then"

We went back and forth with it, with him agreeing with me that it was a stupid policy, but that his hands are tied. Wanting to know for sure what was going on and being done with the deck project mentioned in another thread I pulled her in and began to tear into it.

I wanted to get the hood off, just for ease of access, but found that my hand tool set was missing the required hex sockets (long story involving a divorce, my father, and a flood) and wasn't going to play around with Allen wrenches, so I went to HF and picked up an SAE and a metric set of each, then a rolling work cart as well, because 1) Harbor Freight, and 2) I'm tired of setting stuff down wherever I can find a convenient place when working on stuff.

(nice paragraph long sentence there…)

This is what I found.

View attachment 690700

View attachment 690702

Before and After removal.

There seems to be a bit of an issue with the bracket...


I don’t see any signs of cracking. The stuff you see in the middle seems to be nothing more than scratches in the finish, no lips or anything, I plan on getting in around the valve cover bolts, clean them up good and inspect them as well, but I don’t see or feel any issues there atm.

So, life has prevented me from following up, but I wanted to see what the “Collective Wisdom” of GTT was before I went forward. I was hoping to get the new airbox setup on before I used it again, but will need to cut the grass this weekend, so the old airbox is going back on – although I will be tightening the bracket a tad more than it was when it came off…
Who is your dealer? I also have a 2016 but have not yet spoken to my dealer (North Country Tractor-Pembroke)
 

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Its weird that JD has certainly formally came out and recognized the issue as a design flaw for sure < well no it is isn't but weird they have without total remedy to all involved might I say. The second thing is, most every owner reports that it will fail after almost "x" amount of hours for the most part. Assuming that this is from the hours of use and vibration to eventually stress the plastic enough to fail. They have come up with a fix that works...….yes I know it cost them to do this and the 1025R is not the only model of tractor JD makes and there may be other issues to other models they deal with too. But to me, if their actual cost was lets say $75 to manufacture the fix in totality but it may very well result in a engine issue that could cost....????? Not sure what a Yanmar cost but I will say for simplicity sake, $3500 for a nice round number. So me as a corporate bean counter would say this...…..if your tractor is out of warranty and still falls under this repair then we will give you the replacement parts free of charge. Because if even 10% of those given that would actually not do this until the issue happened with potential catastrophic damage to the engine...…$75 x the tens of thousand would still be cheaper than the replacement of an engine I would say? I don't have cold hard numbers to do some comparing but I am looking to human nature to a degree. Plus, the fact you keep a customer happy for the future is invaluable.

I am just glad mine that I just took delivery of last week that was a 2018 model left over so to say had the new upgrade.
 

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You're making this far more difficult than it needs to be. "Fix if failed" was the same thing my dealer told me. OK, I have two 1025Rs. The first one did fail on its own. The rubber strap that secures the air cleaner housing, broke, fell off, and was missing. That was a failure and all it took. The second 1025R's strap also went missing...with a little help.
 

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OK

Now I have to go outside and check to see if my 1025 has the old or new attachment . . . I procrastinated long enough :banghead::banghead::banghead:
 

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My dealer is aware of it and is on the Fix if fails track. They have not had to fix any as far as i was told. They told me There has not been enough catastrophic breaks reported to Mother Deere to warrant a full recall. I keep watching it though and ask them about it each time i go there or call them (only once or twice a year).


Sent from my iPhone using Tapatalk
 

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You're making this far more difficult than it needs to be. "Fix if failed" was the same thing my dealer told me. OK, I have two 1025Rs. The first one did fail on its own. The rubber strap that secures the air cleaner housing, broke, fell off, and was missing. That was a failure and all it took. The second 1025R's strap also went missing...with a little help.
Are you saying they replaced your whole unit with the new design setup, just cause your strap broke? Was it still under warranty?


Sent from my iPhone using Tapatalk
 

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Are you saying they replaced your whole unit with the new design setup, just cause your strap broke? Was it still under warranty?


Sent from my iPhone using Tapatalk
Yes to both of your questions. I took the first one last fall and the second earlier this spring before the second bulletin was released from JD.
 

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OK

Now I have to go outside and check to see if my 1025 has the old or new attachment . . . I procrastinated long enough :banghead::banghead::banghead:

Yup . . . mine has the OLD attachment for the air filter :banghead: :banghead: :banghead:

I will call my dealer and see what they say . . . they have been really good with me so far!
 

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My 2018 1025R had the strap break last fall and my dealer, James R Rosencrantz & Son Inc. replaced the strap. This spring it broke again, and after pointing out JD SOLUTION #113718 they gave me the new mount kit and I replaced it myself easy fix
 

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The only thing consistent here...is inconsistency :lolol:
 

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My dealer told me that they were supposed to only replace it if it failed.
This was of course after they gave me the parts to do it myself...

On a related note, the new factory design also has a different air screen on the side of the engine to allow a bit more clearance by the new air cleaner location.
I did not get that part, and have VERY little clearance, though it doesnt seem to be an issue so far.
 

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what dealer are you working with in Minn. as I had the strap break on a 17 model and took it to two different dealers and neither one would even replace the strap under warranty one is Minnesota equip and the other is Midwest machinery?
 

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what dealer are you working with in Minn. as I had the strap break on a 17 model and took it to two different dealers and neither one would even replace the strap under warranty one is Minnesota equip and the other is Midwest machinery?
Midwest. I reached out to the Service Manager via email. I provided the solution number and the bill of materials. It was about 24 hours before he responded. He indicated JD would not provide the update unless it had failed and they would have to perform the replacement. I had mentioned in the email my preference would be just to receive the parts and install them myself. When I found the rubber strap had broke and fell off, I made up a follow-up email to him. He ordered the parts. He replied upon their arrival and we scheduled a repair time for first thing in the AM. I delivered the tractor, they replaced the air filter components and I was loading it back up 45 minutes after I had delivered it.

I don't know when you made your attempt. I do know the service manager I worked with (Baxter, MN location) was not aware of the solution number until I provided it. That may have been your issue. When I reached out to him when the strap went missing on the second 1025R, it was a smooth process then as well. If there was any issue with the warranty, that would have likely resulted in push back on the second.
 

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Discussion Starter #19 (Edited)
Note: I forgot to mention, although you can tell by the year (I got it in Oct '16) it's well past the 1 year, but still within 3 years. Not sure how any of that will factor in.
 

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So, I've been watching the other threads on this and decided it was (past) time to get on it myself. First up, 2016 1025R with ~160 hrs in it, and has the "old" air cleaner.

So, I contacted my dealer and spoke to the service manager. This is a partial text of the email I got back.

We recently just got off the phone talking about the product replacement for the air cleaner cover on a 1025r. the PIP # for the repair is 18LV188. it is a fix as fail replacement. however if you would like to talk to someone higher up that might be able to do something for you i am sending you contact information for our district rep. talking to him about your concerns and hopefully he will be able to do something for you

Basically, he told me "Yea, if it fails they will fix it, but not until then"

We went back and forth with it, with him agreeing with me that it was a stupid policy, but that his hands are tied. Wanting to know for sure what was going on and being done with the deck project mentioned in another thread I pulled her in and began to tear into it.

I wanted to get the hood off, just for ease of access, but found that my hand tool set was missing the required hex sockets (long story involving a divorce, my father, and a flood) and wasn't going to play around with Allen wrenches, so I went to HF and picked up an SAE and a metric set of each, then a rolling work cart as well, because 1) Harbor Freight, and 2) I'm tired of setting stuff down wherever I can find a convenient place when working on stuff.

(nice paragraph long sentence there…)

This is what I found.

View attachment 690700

View attachment 690702

Before and After removal.

There seems to be a bit of an issue with the bracket...


I don’t see any signs of cracking. The stuff you see in the middle seems to be nothing more than scratches in the finish, no lips or anything, I plan on getting in around the valve cover bolts, clean them up good and inspect them as well, but I don’t see or feel any issues there atm.

So, life has prevented me from following up, but I wanted to see what the “Collective Wisdom” of GTT was before I went forward. I was hoping to get the new airbox setup on before I used it again, but will need to cut the grass this weekend, so the old airbox is going back on – although I will be tightening the bracket a tad more than it was when it came off…
HTML:
Is that worn around the bottom of the front stud? It looks like its worn around the lower thread area.
 
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